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JuanP

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Everything posted by JuanP

  1. @ChollyO Please contact our technical support via https://customers.vectorworks.net/support , and we will be able to assist you. Thanks
  2. @Maro7219 It seems like you are located in Germany, please contact your local support team for additional information: https://www.vectorworks.net/en-US/international thanks,
  3. @JzWiley and all, thank you for your feedback and for sharing the screenshot. Rest assured, our aim is not to make the questions more difficult but rather to ensure they are clear and aligned with the learning objectives. I'll continue working closely with the University team to refine these questions collaboratively. If you have any additional feedback in the future, please feel free to submit it directly through the Feedback option in the University. Your comments are instrumental in the continuous improvement of the University. Thanks
  4. @Ed Wachter To make it easier, I pinned all the videos here: https://forum.vectorworks.net/index.php?/forum/186-data-tags/ look for the first 3 posts.
  5. @micahd Could you send us the link or the course of the Core certification you are trying to access?
  6. @Philipo We need more information to better troubleshoot your issue. Someone from our tech support team will contact you.
  7. @accman The installers are available to download from https://customers.vectorworks.net/
  8. @alexander shrubshall Please contact our UK team at 01635 580318 they will be able to assist you. Thanks
  9. @VIRTUALENVIRONS I have not seen any report like this. Could you send us the file for testing? and also make sure you are running the latest Update 3. Thanks
  10. @Michal Zarzecki One of our UK support team will reach out in reference to this issue, soon. Thanks
  11. @unearthed I don't think there is an option that I can enable to turn off pinned content in the forums. However, I could suggest managing your content using the Activity menu; you can set it up to your liking and then choose the default stream. I hope that helps.
  12. @elsoleil , please contact our Academic Team <AcademicTeam@vectorworks.net> directly for additional help.
  13. @Bryden Scott What happens if you disconnect one of the monitors? Does it crash? If you still do, please send us the crash logs.
  14. Happy New Year - The "title" issue has been fixed - New "Topic Title." I hope that removes the ambiguity.
  15. Register VECTORWORKS GETTING STARTED SEMINAR Register Register VECTORWORKS ARCHITECT ESSENTIALS SEMINAR Register Register VECTORWORKS LANDMARK ESSENTIALS SEMINAR Register Register VECTORWORKS SPOTLIGHT ESSENTIALS SEMINAR Register Register VECTORWORKS CONNECTCAD ESSENTIALS SEMINAR Register
  16. Vectorworks, Inc. has released update 3.1 for the Vectorworks 2024 product line. This update includes quality improvements that enhance your everyday experience with Vectorworks 2024. Important Enhancements Fixes the offset distance issue when inserting doors and windows Improves speed when recalculating worksheets with space records Restores launching Vectorworks Cloud Services from the Vectorworks application For a full list of improvements in this update, please visit this page. Installing the Update This update is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2024. To install the update, please select Check for Updates from the Vectorworks menu (Mac) or Help menu (Windows). Please submit a support request in the customer portal if you have any technical questions or problems during this process. -------------------------------------------------------- Vectorworks, Inc. has released its third update for the Vectorworks 2024 product line. This update includes the following quality improvements that enhance your everyday experience with Vectorworks 2024. Important Enhancements General Improves general stability. Fixes the dimension, dimension area, and dimension volume parameters in data records for title block borders. Restores Trim tool functionality. Interoperability Supports importing and exporting to Revit version 2024. Optimizes DWG export for landscape area objects. Design Suite and Architect The Tools > Show or Hide Solibri Inside Palette command has been added to the Design Suite and Architect workspaces. Landmark New PlantMaster plugin available in the Install Partner Products palette Users with a PlantMaster subscription can access an extensive plant library to select plants and send them to Vectorworks to populate a planting schedule. Users can then send the schedule back to PlantMaster to create plant reports and presentations with high quality graphics. (After installation, PlantMaster displays in the Window > Palettes > Web Palettes menu.) Spotlight In files created in Vectorworks 2023 and opened in Vectorworks 2024, resolves an issue that caused Vectorworks to close when using the Cable Configuration dialog box to replace a cable. Improves performance when inserting new trusses. Correctly imports bridle part symbols. On Windows, fixes an issue that caused the source column in the equipment list to appear blank. Improved MVR export Vectorworks now exports the following items: Shutter positions and angles Custom lights (exported using glTF geometry) Color names assigned to lighting devices Gobo images GDTF fixture profiles selected from the data folder Position names (even if the lighting positions do not exist) Seating sections Unsupported characters have been removed from exported file names. Project sharing no longer requires you to check out objects when exporting to MVR. Improved GDTF support glTF is supported in GDTF files. For lighting devices, GDTF geometry is shown when the Use GDTF Geometry parameter is selected on the Object Info palette. The web browser displays the correct information when editing a GDTF file. Using SVG files in a GDTF file is now supported. Braceworks On the macOS, restores the Cross Sections pane of the Braceworks Calculation Report dialog box. Vertical and horizontal lines now display correctly in the Braceworks calculation report when the report is generated repeatedly. Restores colored icons in the Braceworks Calculation Overview dialog box. ConnectCAD Resolves scaling issues with circuits and equipment items. Layout rooms no longer delete the location data of equipment items. For a full list of improvements in this update, please visit this page. Installing the Update This update is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2024. To install the update, please select Check for Updates from the Vectorworks menu (Mac) or Help menu (Windows). Please submit a support request in the customer portal if you have any technical questions or problems during this process.
  17. @ratherfishing Please contact our tech support team via https://customers.vectorworks.net/support we'll be happy to assist you.
  18. @lomaxnancy77 Could you please share the issue file via DM? I would like to submit it to our QA team fort additional testing. Thanks.
  19. @VIRTUALENVIRONS Open the Resource Manager by clicking on the "Resource Browser" button in the toolbar or by going to Window > Resource Browser. In the Resource Manager, click on the "Libraries" tab. Select "Vectorworks Libraries" from the dropdown menu in the file browser pane. Open the desired library folder, such as "Entertainment\Lighting Gobos" or "Textures," to access the available textures. You can then drag and drop the textures onto your 3D objects or apply them using the Texture tool.
  20. This file was created with an educational version and cannot be opened in a professional version, please contact your local technical support team. https://www.vectorworks.net/en-US/international
  21. @Brad Miller We will need additional information to assist you better. Please contact our support team via https://customers.vectorworks.net/support
  22. @Namyel To better assist you, we will need some additional information. Please submit a support request via https://customers.vectorworks.net/support Thanks
  23. @Chris J Clarke , is there any chance you can send us a couple of testing files via DM? Thanks
  24. What about contacting Maxon directly? I checked their site and they only show from R25 and above. https://www.maxon.net/en/downloads
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