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klinzey

Vectorworks, Inc Employee
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Posts posted by klinzey

  1. If you can't upgrade to 2021, the first thing to do is to try deleting your user folder since others are not having the same problem.

    Reset Vectorworks User Preferences Folder

     

    Also, make sure you are starting with a new blank file and not a template.

    Check your templates folder for a default.sta file. If it's there delete otherwise a new document will use this template file rather than a true blank file.

  2. LW should only require the unit number and position for a static accessory. The channel number is not needed for a static accessory e.g. barndoor.

    For an accessory e.g. scroller you should manually enter a channel number in the accessory as it should be a different channel than the light.

     

  3. This depends on your seating section layout. When you create the seating section you define the direction the seats should face. You can change the "Angle of Seating" parameter to make the seats face a different direction.

    Depending on your layout you may be able to change the direction but if that does not solve your problem you will probably need to modify or duplicate and modify the symbol.

    All default content for use with the seating section is supplied with the seat facing to top of the page.

     

    • Like 2
  4. Start with the basics.

    Make sure the file is saved to your local machine that is not a shared folder like Dropbox. (Use a simple name for the Vectorworks file.)

    Make sure there are lighting devices placed in the document with data.

    In the Spotlight Preferences make sure "Use automatic Lightwright data exchange" is turned on.

    File Path is "Same location as the file"

    Check, "Perform a complete export on exit"

    Make sure there are field shown in the "Export Fields" list.

    Click OK.

    Select a light and change one of the fields that you are exporting. (Should not be necessary but it's another way to make sure it exports.)

     

    You should see an xml next to the Vectorworks file.

    If you still don't see it it would be useful to know the full path and file name of the Vectorworks file.

  5. 1 hour ago, Benjamin Lishner said:

    the lab computers wipe everything between logins

    The last used workspace is stored as a user setting. If the user accounts are being wiped this will remove the setting and Vectorworks will select the Designer(?) workspace by default because it needs to load a workspace.

    Typically when a new user account is created, it created from a default user account setup by the admin.

    This default account need to use the Spotlight workspace. The workspace may have been accidentally switched when someone was logged in as admin or the default user.

    Your sys admin probably had to do a similar thing with the serial number so users did not need to enter the serial number and registration information each time the application was launched.
    Vectorworks support should be able to give you exact details on where and what needs to be changed but you will need to be an administrator on the machine to make the changes with your setup.

    • Like 1
  6. @Benjamin Lishner The Template does not contain the tools, the tools are controlled by the workspace.
    From the Tools menu select Workspaces > Spotlight and that should bring back all the Spotlight tools and commands.

     

    It's a little more complicated but you can contact Vectorworks support and work with your system administrator to set the default workspace to Spotlight.

    • Like 1
  7. Vectorworks 2021 is different. The debug menu commands and the dialog builder are now installed via the Help>Install Partner Products... menu.

    Once the dialog opens select Vectorworks Developer on the left and you will see 2 items on the right, Dialog Builder and Debug Menu.

    Select one and it will be installed and added to your current workspace.

  8. It looks like the latest Vision Windows installer is adding some additional unnecessary files to the DmxProviders folder. We will work on getting the problem corrected but till then.

     

    Navigate to the DmxProviders folder in the install directory, typically C:\Program Files\Vision 2021\DmxProviders.

     

    DELETE

    • Artnet.exp
    • Aetnet.lib
    • Multiinput.exp
    • Multiinput.lib
    • sACN.exp
    • sACN.lib

     

    The DmxProviders should ONLY contain

    • 32
    • app_updater
    • Artnet.dll
    • grandMA.dll
    • Hog3.dll
    • HogPC.dll
    • Multiinput.dll
    • sACN.dll
    • Like 1
  9. It looks like the latest Vision Windows installer is adding some additional unnecessary files to the DmxProviders folder. We will work on getting the problem corrected but till then.

     

    Navigate to the DmxProviders folder in the install directory, typically C:\Program Files\Vision 2021\DmxProviders.

     

    DELETE

    • Artnet.exp
    • Aetnet.lib
    • Multiinput.exp
    • Multiinput.lib
    • sACN.exp
    • sACN.lib

     

    The DmxProviders should ONLY contain

    • 32
    • app_updater
    • Artnet.dll
    • grandMA.dll
    • Hog3.dll
    • HogPC.dll
    • Multiinput.dll
    • sACN.dll
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