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klinzey

Vectorworks, Inc Employee
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Everything posted by klinzey

  1. Are you using a style? What's the length of the soft goods object are you trying to draw? Have you changed any of the default settings? Usually the issue is with a very long soft goods object or a pleat with that is too small. If the pleat width is set too small it ends taking a long time to draw because of the number of vertices that are being drawn. There were a few default styles that were shipped with a very small pleat width rather than using the Simple 3D option that have caused issues fro some users. You can try using the Simple 2D and Simple 3D options to make sure there are no other issues and then check and adjust the pleat width and depth to see if that resolves your issue.
  2. In Tools > Options > Vectorworks Preferences... > Display enable "Zoom to line thickness (slow)"
  3. You need to render using one of the Renderworks modes to use more than 8 lights.
  4. I would call your local tech support. They will be able to provide you additional support and collect some diagnostic information to help you resolve the activation problem.
  5. If you are rendering in shaded mode there is an 8 light limit. They may show that they are turned on in the visualization pallet but only the first 8 in the document that are turned on will be rendered.
  6. You can not change the graphical layout of the single legend option. The single label option only gives you a tabular listing of the selected parameters based on the order shown in the dialog.
  7. Yes, the number of lasers you can use is limited by your license, it's the same limitation as the number of universes. Educational users are limited to 4 universes and 4 lasers. Users who purchase Vision have unlimited lasers and universes.
  8. I looks like you need to change both the "Symbol Definition" parameter and the "Symbol Name" parameter. You should also call ApplyLightInfoRecord() if you want to update the lighting device with the record information from the new symbol. Here is a sample script with a test file. PROCEDURE ChangeSym; VAR SymNameStart, SymNameEnd :STRING; PROCEDURE replaceSymbol(objectHandle :HANDLE); BEGIN SymNameStart := GetRField(objectHandle, 'Lighting Device','Symbol Name'); If SymNameStart = 'Light Instr ETC Source 4 26deg' THEN SymNameEnd := 'Light Instr ETC Source 4 50deg' ELSE SymNameEnd := 'Light Instr ETC Source 4 26deg'; SetRField(objectHandle,'Lighting Device', 'Symbol Name', SymNameEnd); SetRField(objectHandle,'Lighting Device', 'Symbol Definition', Concat(Name2Index(SymNameEnd))); ApplyLightInfoRecord(GetObject(SymNameEnd),objectHandle); ResetObject(objectHandle); SymNameEnd := GetRField(objectHandle, 'Lighting Device','Symbol Name'); END; BEGIN ForEachObject(replaceSymbol,Sel = TRUE); END; RUN(ChangeSym); One Light 2022.vwx
  9. Yes, there looks like there is a problem on the Mac only with the import dialog. It's not ideal but you can use a symbol and then change the "Source" to "Catalog". This will create a generic type based on the attributes of the symbol and create the simple geometry. You can save this configuration to the catalog if you want to preserve the settings.
  10. @pazworkfornow@gmail.com I would contact Compulite and/or use a 3rd party application to verify that Compulite is outputting data that the computer can read. It looks like it should output the first 512 channels. I took a quick look at the manual. Make sure you have Art-Net enabled in Compulite. Art-Net and VC’s must be enabled in Tools 􀁠Settings 􀁠 DMX Protocol. You are also using an older version of Vision, the current version of Vision 2022 (27.0.3) so there may also be some fixes to the latest version of Vision.
  11. @mhersland 2 Things. Make sure you use the Vision 2022 SP3 installer. We found an issue with the dongle drivers when installed on a new computer that was corrected with the SP3 installer. Second run the Vision installer again (or run the repair) after you run the MA installer. The MA installer installs the driver in the wrong location for the 64bit version of Vision. I think this is your problem. The grandMA.dll in the DmxProviders folder should be 45 KB not 1,003 KB.
  12. @ajpen You can also try selecting the option to exporting using 3ds in the export VMR dialog. The new glTF based format uses a completely different method of texturing (PBR) than 3ds. Using 3ds may be a faster solution for you while we investigate the problem.
  13. @SGSF 42 You may also get this error message and a crash if your system does not meet the minimum system requirements. Vectorworks 2022 requires macOS 10.15 or later. Vectorworks 2022 System Requirements
  14. When you installed Vectorworks did you install as an administrator? Also, What MacOS version are you sing? Intel or M1? I would recommend contacting your local tech support directly and provide them with the details and a copy of your install log file.
  15. If you are using an ma3 compact is should output native sACN or Artnet to Vision. Since you are using the Vision license that came with Spotlight Service select you will be limited to using the first 2 universes. The full paid version of Vision allows you to access unlimited universes. Make sure you are using Vision 2022 SP3, we fixed an issue where Vision may not see the data from all network interfaces.
  16. Vectorworks Help contains a full list of the tools and commands that are available for each product. https://app-help.vectorworks.net/2022/eng/assets/docs/Commands_Tools2022.pdf
  17. Vectorworks Help contains a full list of the tools and commands that are available for each product. https://app-help.vectorworks.net/2022/eng/assets/docs/Commands_Tools2022.pdf
  18. Make sure you update to SP3 that was just released. We address some issues dealing with multiple network cards. If you are able can you post the file here and we can take a look.
  19. Vision does not have a built-in console, you must connect to a console via ArtNet, sACN etc. in order to control the lights in Vision. The software controls in Vision only apply to conventional type fixtures attributes that do not have DMX control.
  20. The "Open From" option is only available when the soft goods is made of a single straight segment. The 2D color is controlled from the attributes palette, the 3D color is set in the 3D options dialog.
  21. There is not. These choices align with the options available in Lightwright. You can add your own custom field if you would like but you can not add options to existing drop-downs.
  22. It should work, or at least it used to. (I haven't tested this in a long time.) When you create the command in the plug-in manager you should add the parameter fields you need. If the command name is "AP Make Jumper Cable Chain" then PIORecName := 'AP Make Jumper Cable Chain'; PIORecHdl := GetObject(PIORecName); Should work. Even if PIORecHdl returns NILL using NILL should work and access the default record since only one can exist in the document. GetRField(NILL, PIORecName, parmeterName); SetRField(NILL, PIORecName, parmeterName, newValue); The better way to do it is to use Set/GetSavedSetting() if you want to settings to apply across documents, especially because the user can reset them, and Rpstr if you want them to apply to just the document.
  23. Do you know what version the student is using and where (from which distributor) they obtained their Vectorworks license? Some distributors outside of the US provide an educational Vectorworks license that uses a different file format that can not be used with the professional version. It may be best to have the student contact technical support directly to identify and resolve the issue.
  24. The text is in the Rigging-Truss-Label class. You can turn the class off and on to show and hide the text label.
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