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klinzey

Vectorworks, Inc Employee
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Posts posted by klinzey


  1. When you contact tech support about the issue please provide them the InstallerLog from inside the Vectorworks application folder  along with your system configuration. We have not been able to reproduce the issue on our machines an we need to see if something is going wrong with the installation process on specific machines.


  2. You can try to look for the state kObjectCreated (13), not sure if Vectorscript will get this notification or not.

    It was added for 2012.

     

    The problem is that you you are using the name field of the locus.

    If you attach a hidden record to the loci then duplication would be less problematic.

    The other issue is that the locus is a dumb object so it can't react to a change.

     

    I would try changing your logic slightly.

    Store the UUID in a hidden field of the PIO AND name the PIO with the UUID. With a PIO you can Hide and disable the object name so the user can't change it.

    Attach a record to the the loci with the UUID as a record field. (You can also name the Loci with the UUID+"Loci" to make it easier to find but you can't keep the user form changing it.)

    When you need to find the loci you can do a quick name search for the UUID+Loci, or do a more complex search for the record and filed value if it fails.

     

    When the user duplicates the PIO, the object name will change but your hidden UUID will stay the same. You will know the PIO has been duplicated when the UUID does not match the name. Generate a new UUID and rename the object.

    The duplicated Loci will still have the record attached with the old UUID but you can find it and update it with the new UUID.  (For VS this portion of the workflow will fail with duplicate array because could have multiple loci with the same UUID in the record field but you can check the parent to see what the new UUID should be.)


  3. You can connect loads to a single hoist. Unfortunately, this is a little bit tricky with the Vectorworks Hoist. You have to place the load at the hook of the hoist, and then Braceworks will calculate the single hoist. We are working to update the snapping to better support this connection.

    Also, be sure you are using SP2.  There were several fixes in SP2 related to connecting items to the hanging position.

    It's difficult to diagnose the issues from just the screenshots.
    Would it be possible to post the file here or email it to technical support, tech@vectorworks.net? Please put "Attention Kevin" in the subject line if you email the file.

    I've also asked the developer, Moritz, to post to this thread if he has any additional information or questions.


  4. This is going to be a question for John McKernon@Lightwright. There appear to be quite a few fields that you can export from LW that are not in the available fields for the data exchange list.  Note that setting the Vectorworks fixture mode to the Lightwright profile will not allow Vectorworks to properly recognize the fixture properly so the Gobo and color wheel information in Vectorworks will be incorrect.  I recommend using a custom user filed in Vectorworks to store the LW profile setting.


  5. When the lighting device turns into a rectangle it indicates that the symbol can not be found in the local document.

    Try manually importing the symbol into your document and choosing the symbol from the active document.

    What is the symbol name?

     

    Also try refreshing the libraries in the Resource Manager.

    In the Resource Manager, click the gear icon and select "Refresh Libraries"

     


  6. Most Vision users with dedicated Vision machines are running Windows because Mac has a very limited video card selection.

    Most users have found they can get much better video cards for Windows and can easily upgrade if a better card is released.

     

    For Vision on the Mac there are only 3 acceptable choices. Top of the line MacBook Pro, iMac Pro or the Mac Pro.

    And even these Macs come with "older" video cards.


  7. I'm assuming this post is about Vision so it has been moved there.

    Submasters should have noting to do with Vision. Vision is just reading the output of the console, it does not know the difference between a value from a fader or a cue.

    It is possible that you do not have the output or Vison configured correctly when using the physical console if you are seeing different behaviors between the physical and virtual console.


  8. @td4stageU Address is only shown when "Automatically assign Universe" is selected in Spotlight Preferences.

    When "Automatically assign Universe" is enabled "U Address" will be shown and the "Universe" and "U Address" fields will be disabled.

    These values will be automatically calculated based on the absolute address entered in the "Address" filed.

     

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