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klinzey

Vectorworks, Inc Employee
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Posts posted by klinzey

  1. @pazworkfornow@gmail.com I would contact Compulite and/or use a 3rd party application to verify that Compulite is outputting data that the computer can read. It looks like it should output the first 512 channels.
    I took a quick look at the manual. Make sure you have Art-Net enabled in Compulite.
    Art-Net and VC’s must be enabled in Tools 􀁠Settings 􀁠 DMX Protocol.


    You are also using an older version of Vision, the current version of Vision 2022 (27.0.3) so there may also be some fixes to the latest version of Vision.

  2. @mhersland 2 Things.

    Make sure you use the Vision 2022 SP3 installer. We found an issue with the dongle drivers when installed on a new computer that was corrected with the SP3 installer.

     

    Second run the Vision installer again (or run the repair) after you run the MA installer.

    The MA installer installs the driver in the wrong location for the 64bit version of Vision.

    I think this is your problem. The grandMA.dll in the DmxProviders folder should be 45 KB not 1,003 KB.

  3. When you installed Vectorworks did you install as an administrator?

    Also, What MacOS version are you sing? Intel or M1?
    I would recommend contacting your local tech support directly and provide them with the details and a copy of your install log file.

  4. If you are using an ma3 compact is should output native sACN or Artnet to Vision. 
    Since you are using the Vision license that came with Spotlight Service select you will be limited to using the first 2 universes.
    The full paid version of Vision allows you to access unlimited universes.
    Make sure you are using Vision 2022 SP3, we fixed an issue where Vision may not see the data from all network interfaces.

  5. It should work, or at least it used to.

    (I haven't tested this in a long time.)

    When you create the command in the plug-in manager you should add the parameter fields you need.

    If the command name is "AP Make Jumper Cable Chain" then

    PIORecName := 'AP Make Jumper Cable Chain';
    PIORecHdl := GetObject(PIORecName);

    Should work.

    Even if PIORecHdl returns NILL using NILL should work and access the default record since only one can exist in the document.

    GetRField(NILL, PIORecName, parmeterName);

    SetRField(NILL, PIORecName, parmeterName, newValue);

     

    The better way to do it is to use Set/GetSavedSetting() if you want to settings to apply across documents, especially because the user can reset them, and Rpstr if you want them to apply to just the document.

  6. Do you know what version the student is using and where (from which distributor) they obtained their Vectorworks license?
    Some distributors outside of the US provide an educational Vectorworks license that uses a different file format that can not be used with the professional version.
    It may be best to have the student contact technical support directly to identify and resolve the issue.
     

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