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klinzey

Vectorworks, Inc Employee
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Everything posted by klinzey

  1. klinzey

    Some objects passing light, others not

    Check the textures applied to the object. You can set a texture to not cast shadows.
  2. klinzey

    Count objects using the record field value

    As pat said it's best to put everything into a single string before using it in the criteria. This should work: Mark := '2001'; qstr := Concat ('''Group-A''', '.', '''Mark''', '=', '''',Mark, ''''); GroupPanelCount := Count (qstr); Message (GroupPanelCount);
  3. klinzey

    Dialog Builder in 2017

    Make sure you have downloaded the proper version of dialog builder for your version of Vectorworks. Installing the 2018 version into 2017 will likely cause a crash.
  4. klinzey

    Spotlight to Lightwright Issues

    Also be sure to consult this article from Lightwright. LIGHTWRIGHT 6 ADDRESSES AND VECTORWORKS
  5. klinzey

    Braceworks Frustration

    You can connect loads to a single hoist. Unfortunately, this is a little bit tricky with the Vectorworks Hoist. You have to place the load at the hook of the hoist, and then Braceworks will calculate the single hoist. We are working to update the snapping to better support this connection. Also, be sure you are using SP2. There were several fixes in SP2 related to connecting items to the hanging position. It's difficult to diagnose the issues from just the screenshots. Would it be possible to post the file here or email it to technical support, tech@vectorworks.net? Please put "Attention Kevin" in the subject line if you email the file. I've also asked the developer, Moritz, to post to this thread if he has any additional information or questions.
  6. This is going to be a question for John McKernon@Lightwright. There appear to be quite a few fields that you can export from LW that are not in the available fields for the data exchange list. Note that setting the Vectorworks fixture mode to the Lightwright profile will not allow Vectorworks to properly recognize the fixture properly so the Gobo and color wheel information in Vectorworks will be incorrect. I recommend using a custom user filed in Vectorworks to store the LW profile setting.
  7. klinzey

    MA2 PLUG-IN VW 2018 W/ MA 3.3.4.1

    Make sure you have the latest version of the MA plug-in. There were issues with the plug-in on Windows, Mac was OK, and MA was working on updating.
  8. klinzey

    Spotlight - Align Distribute Tool Crashes 2018 SP1 & SP2

    There is no problem using the "Truss" object placed by the "Insert Truss Tool". It is not a Vectorscript object. If you are making structural calculations you should be using the "Truss" object as it contains accurate structural data and not a generic cross section used by the Straight Truss object.
  9. klinzey

    Spotlight - Align Distribute Tool Crashes 2018 SP1 & SP2

    We are seeing the issue when you use a Hanging Position that contains a Vectorscript Parametric object. Till we can get the issues resolved when converting a Straight Truss, Curved Truss or Lighting Pipe to a Hanging Position choose the "Create Symbol" option when converting the objects to a Hanging Position.
  10. klinzey

    Align and Distribute Items tool not working

    The Align and Distribute Items tool will not work with extrudes, it is only designed to work with plug-in objects and symbols. You can use Modify>Align>Align/Distribute... menu command to to align extrudes and other objects.
  11. klinzey

    Symbol become square?

    When the lighting device turns into a rectangle it indicates that the symbol can not be found in the local document. Try manually importing the symbol into your document and choosing the symbol from the active document. What is the symbol name? Also try refreshing the libraries in the Resource Manager. In the Resource Manager, click the gear icon and select "Refresh Libraries"
  12. klinzey

    Instrument Summary Not Refreshing,

    Make sure you have updated to the latest service pack. We corrected an issue where some characters in the fixture data would cause the summary to fail.
  13. klinzey

    Find out object properties

    I think I remember trying 650/651 and found it to be unreliable and possibly view dependent. I finally resorted to checking the object type.
  14. klinzey

    Vision, better performance on MAC or PC

    Most Vision users with dedicated Vision machines are running Windows because Mac has a very limited video card selection. Most users have found they can get much better video cards for Windows and can easily upgrade if a better card is released. For Vision on the Mac there are only 3 acceptable choices. Top of the line MacBook Pro, iMac Pro or the Mac Pro. And even these Macs come with "older" video cards.
  15. klinzey

    Spotlight 2018 Adding Haning Positions

    Please be sure you are using the most recent version of Vectoworks. I think this issue was resolved with Vectorworks 2018 SP1.
  16. Render Movie was removed from the initial release of 2017 because it was not working correctly. You should install the latest version of Vision 2017 or if you still have a valid subscription download and install Vision 2018.
  17. klinzey

    Sub Masters

    I'm assuming this post is about Vision so it has been moved there. Submasters should have noting to do with Vision. Vision is just reading the output of the console, it does not know the difference between a value from a fader or a cue. It is possible that you do not have the output or Vison configured correctly when using the physical console if you are seeing different behaviors between the physical and virtual console.
  18. klinzey

    Issue with Align/Distribute Feature in Spotlight

    Please make sure you are using the latest service pack of 2017. I think there was an issue with the align and distribute tool that was fixed in a service pack.
  19. We are currently investigating why sACN is not working on the Mac in Vision 2018. The issue appears to be isolated to sACN on the Mac. sACN works fine on Windows and ArtNet works on both platforms. We expect to have a fix for the upcoming service pack.
  20. klinzey

    U Address in 2018

    @td4stageU Address is only shown when "Automatically assign Universe" is selected in Spotlight Preferences. When "Automatically assign Universe" is enabled "U Address" will be shown and the "Universe" and "U Address" fields will be disabled. These values will be automatically calculated based on the absolute address entered in the "Address" filed.
  21. klinzey

    Spotlight 2018 and Lightwright 6

    @td4stageWere things working properly in 2017? Also are you following the instructions in LW for exchanging data? LIGHTWRIGHT 6 ADDRESSES AND VECTORWORKS
  22. klinzey

    Vision 2018?

    We think you might be missing some standard Microsoft libraries that most users already have installed. See if downloading these libraries from Microsoft fix your problem and let us know. https://www.microsoft.com/en-us/download/details.aspx?id=30679
  23. klinzey

    Vision 2018?

    gjacksonlights Can up please provide us with the InstallerLog.txt file from your Vision 2018 application folder. It will help us identify what went wrong with your install.
  24. Andy, Which Robe Red Wash are you using the REDWash 2*36 or the REDWash 3*192? Robe doesn't list a REDWash even in their discontinued products so I can't check to see if there is something special about that mode. As Mark said the data was probably estimated because the manufacturer did not supply the data. We can make an request to Robe to supply the data but they may not have it either given the probable age of the fixture. Can you give us an example of a similar fixture that has the correct output?
  25. If you have an active Vision subscription you can request new fixtures here: Fixture Request Form

 

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