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klinzey

Vectorworks, Inc Employee
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Everything posted by klinzey

  1. The best recomendation I have at this point is to uninstall Vectorworks and Quicktime completely and re-install. Directions on how to completly remove the application are here: http://kbase.vectorworks.net/questions/612/Uninstalling+VectorWorks+12 (Version 11 should be similar) Quicktime removal directions are here: http://kbase.vectorworks.net/questions/506/Uninstalling+Quicktime+%28Windows%29 You may want to contact tech support directly and have them verrify your serial number since it is the key installing and enabling Spotlight. 11.5 should run fine on XP but it may not work well with recent versions of Quicktime/iTunes.
  2. There are a few Chandeliers in Libraries\Objects-Building Services\Electrical-Lighting Fixtures Int & Ext.vwx and Libraries\Objects-Building Architecture & Interior\Furniture-Furnishings and Scenic Elements.vwx
  3. The focus point is just a 3D point in space, the orientation does not matter. If you set the instrument at 8' and place the focus point in front of the wall at 8' it should work. (In 2008 the "Draw Beam" feature may not show the beam here.) Render in Final Quality Renderworks and you should see the gobo projection.
  4. Taylor, You probably do not have a 3D component to your lighting position. When you greate your lighting position you need to have a 2D and a 3D element, group them, and then convert to a lighting position. You can modify your existing lighting poitions by editing the 3D component of the symbol in the resource browser and adding a simple extruded line or rectangle.
  5. Matt, To place the home run back to the panel just click in empty space where you want the end of the marker to be placed. If you want to show mutiple circuits to the same device just use the tool again. It will add a circuit. You could use the tool to circuit a rack but I've never seen a drawing notated like this. Most of the drawings I've seen include a riser diagram and a schedule. You wouls not be able to automatically do load calculations since the buss bars in a dimming rack don't line up the same way they would in a panel.
  6. PowerPC, We isolated the problem to the student version and it will be fixed with the next update but we are not sure why you are having a problem with your professional version. Please contact tech support. They will want to check your serial number and probably check/delete some other files to make sure VW is using the professional serial number. Kevin
  7. PowerPC, There may be a problem with the plug-ins in the student version. They work fine in the professional version and we are currently invistagating the problem. Kevin
  8. Sort by the Name column rather than On column. Just click the column header to changes the sort column and the sort order.
  9. This is a bug that has been fixed. I thknk it was fixed in 2009.
  10. When ever you save back to a previous version you risk loosing data. In this case you lost control points because the older version supports fewer text control point labels.
  11. That's really strange. Make sure you have the most up-to-date version of VW. Save the mapping file and use it. I'd double check things till you are sure the mapping file works correctly.
  12. Make sure your field mapping in both applications is correct. It soundls like the Symbol Field is being matched with the Label Legend field. What happens if you replace the instrument with a different instrument?
  13. If you want the handles returned by criteria then look at ForEachObject(); It takes criteria as one parameter and a Function/Procedure. The Function/Procedure used by FEO gets a single handle passed to the calling proc for each object matching the criteria. You can build you handle list inside of the proc. Kevin
  14. Looks like it first went missing in version 10. If it's still in the current documentation I'll submit a bug about it. Kevin
  15. I've never seen the containers obscure the text labels and I'm curious what you are doing to cause this. It would be great if you could post the file or send it to tech support. Kevin
  16. Check the Knowledgebase. Uninstalling VectorWorks 12 http://kbase.vectorworks.net/questions/612/Uninstalling+VectorWorks+12 Uninstalling Quicktime (Windows) http://kbase.vectorworks.net/questions/506/Uninstalling+Quicktime+%28Windows%29 Other solutions may be found here too. Kevin
  17. Windows 7 is not supported or even realy tested. You can send the file to tech support and they can take a look at the file. The only other thing to try is to back-up your user folder (XP it's C:\Documents and Settings\\Application Data\Nemetschek\VectorWorks\2009) Then delete the original and give it a try again. If it works let me know and we will want to take a look at the old files and the new files. We have had reports of this fixing the problem on the Mac and for others the problem has just gone away. Kevin
  18. This is a bug. I can't remember exactly what the temp fix is, but I think if you nudge the light or run refresh instruments it will fix it.
  19. What version of LW and VW are you using?
  20. The file you sent just looks like it's using class attributes but it is not. The geometry inside of the symbol is colored blue and the lighting device just happens to have class attributes set to blue. If you change the class attributes the symbol does not change color. The lighting devices in the drawing that are rectangles using the class color are just rectangles because there in no symbol in the document for that lighting device. The only way to do this is create separate symbols in different colors or use use layer color and place the symbols on different layers. It;s on the wish list but for not the attributes of a symbol instance will always match the attributes of the symbol definition.
  21. It should not work even if they are just symbols unless the geometry inside of the symbol is set to a class and uses class attributes. Lighting devices should work exactly the same way. Post a sample file and I'll take a look. Kevin
  22. PDF created with the educational version are locked from editing to prevent the removal of the Educational Watermark. You have the ability to view, print and join the pdf but not edit.
  23. Just use a "-" You would probably want to name your classes "Truss-Upstage" and "Truss-Downstage" To get the downstage truss as a sub menu of Truss, you would have to name the calss "Truss-downstage truss" The class name is exactly what you enter, the menu just displays it as a sub class.
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