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klinzey

Vectorworks, Inc Employee
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Everything posted by klinzey

  1. klinzey

    VW2020 & Lightwright Exchange

    You want to link the Absolute Address field only. You should set the Lightwright to use the Address (i.e. 1553) format and NOT the universe/address format (i.e. 3/18). VW will update the other fields automatically based on the Absolute Address when it gets data from LW.
  2. @Jimmy DV Do you you purchase Vision Unlimited or are you using the version of Vision that was included with Spotlight 2020? The Vision license included with Spotlight 2020 is limited to 2 universes.
  3. I can reproduce the problem and we will have someone investigate the issue. VB-165352
  4. klinzey

    Export to Grand MA2

    @Mickey We work very closely with MA on a regular basis and they are given advanced beta copies of Vectorworks for development. We encourage all third party plug-in developers to update their plug-in to be compatible with the advancements that Vectorworks makes and be ready to release updated plug-ins the day the new version of Vectorworks releases. We have no control over the MA plug-in or any other third party plug-in. Most advanced plug-in require updating require updating every version to work with the new release. I would encourage you and others to reach out to MA support to request that the plug-in will be updated.
  5. @shodkin Take a look at "Additional default records" https://app-help.vectorworks.net/2020/eng/index.htm#t=VW2020_Guide%2FSetup%2FSpotlight_preferences_Lighting_devices_Parameters_pane.htm If you create a record with filed names matching a parameter of the lighting device (i.e. User Filed 1) and attach the record to the symbol, the lighting will copy these values into the lighting device when inserted.
  6. klinzey

    Spotlight vs Braceworks (An Example Calculation)

    We need to look at this a little further to see what's happening. You don not have Braceworks so you can not preform calculations. (Designer does NOT include Braceworks.) Spotlight only has the ability to run a system and check to see that hoist, truss and loads are attached so that you can run the calculation in Braceworks. What you are seeing may be a side effect of the loads not being calculated because you do not have Braceworks.
  7. klinzey

    Export to Grand MA2

    This is probably going to be the situation till MA updates their plug-in to give you the new fields as choices. I don't have the plug-in loaded but from memory they only listed a few fields in each pop-up so you can't choose the new filed names. The only possible solution is to make user fields that match the field names that the MA2 export plug-in is expecting. You can use Find and Modify or a worksheet to copy the values from one field to another before you run the export.
  8. klinzey

    Vision 2020 problems

    @CETLV Let me know if you get in touch with tech support. I'd like to follow up with them on how they resolved the issue or if there are still issues.
  9. klinzey

    Spotlight numbering issues

    I haven't seen this problem before. It looks like you are using a partially localized French version? The dialog is in English but the parameters are in French in the first dialog. The second dialog everything shown is in English. I would contact your local tech support and see if they have seen this issue before.
  10. klinzey

    Spotlight numbering issues

    That's very strange. Which version are you using? 2020? Are you working with the same file in both those screenshots? Did you modify the lighting device parameters between when you took those screenshots?
  11. klinzey

    Vision 2020 problems

    @CETLV As I said before the information in the crash dialog is incorrect. Vision 2020 is crashing but the text in the dialog is incorrect. Vision 2020 is still identified by Windows as Vision 2019 but will fix that in a service pack to correct the message.
  12. klinzey

    Vision 2020 problems

    @CETLV Which build/version of Windows are you using? There have been some reports of the graphics card not automatically switching from the integrated card to the dedicated card with Windows 10 (1909?) in some other forums.
  13. klinzey

    Request: MVR Element Labeling

    The MVR export should pick up the name you assign to the object. (The Name field at the bottom of the OIP) If you don't give it a name we assign a generic name. In your case you would need to give each symbol instance a unique name in the Vectorworks in the Vectorworks document and those names should show in the MVR.
  14. @LMorga @rseybert We may have an idea why some of hinges work for some users but not others. We are doing some testing and will post information (hopefully the solution) once we know more.
  15. klinzey

    2021 Feature Maybe

    @sbarnett Can you either post or DM me the file you are having problem with and we will take a look. If the file is too large to post in the forum you can email it to tech@vectorworks.net and include my name in the subject line.
  16. @rseybert I just tried the "Truss Book Hinge Tomcat TC1212-VHB" and it worked exactly the same way as the Eurotruss symbol. Make sure you update your library and did not migrate library files from 2019. The symbols contain new data and have been modified to work properly as a hinge.
  17. klinzey

    Vision 2020 problems

    I would contact tech support directly at this point to make sure your installation is OK. Also, what are your system specifications? Does your video card meet the minimum Vision system requirements?
  18. klinzey

    Vision 2020 problems

    We did some checking and the error message saying Vision 2019 crashed is incorrect, the message should say Vision 2020. Try opening some of the default sample files that are shipped with Vision 2020. They are located in the Vision application folder in the "Demo Documents" folder. I would start with "Small Demo.v3s" in the "Small Demo" folder and then try opening the large ones. These are known good files and if Vision opens these files we can take a look at what in your file is causing vision to crash. If the demo files crash Vision when you try to open them we will need to look at your hardware configuration and installation to see where the problem is.
  19. klinzey

    Vision 2020 problems

    What happens if you export and esc or export mvr and then open with Vision rather then using Send to Vision?
  20. klinzey

    Vision 2020 problems

    Try opening one of the sample files in the "Demo Documents" folder. I would start with the "Small Demo". If this still fails please contact tech support so we can make sure the uninstall cleaned out all your settings and take a look at the install log to make sure there were no errors during installation.
  21. klinzey

    Numbering fixtures in Vectorworks

    You can PM me with the details but please let me know if the problem still exists in a new 2020 file. If it does please include your machine details and any settings that you may have changed from the default Vectorworks settings. We have not been able to reproduce the issue so it may be a problem isolated to specific hardware or settings.
  22. klinzey

    Marionette Dynamic Lighting Instrument

    No. The lighting device will always decompose the symbol and the marionette node will be lost.
  23. klinzey

    Numbering fixtures in Vectorworks

    This should no longer be a problem in 2020.
  24. klinzey

    Marionette Dynamic Lighting Instrument

    The lighting device extracts the geometry from the symbol, so any special data or you have will be lost once the symbol is used by the lighting device.
  25. klinzey

    New Patch system and Vision 2020 Export

    @Gaspar Potocnik A chart with how the fields are mapped is available in the help: http://app-help.vectorworks.net/2020/eng/index.htm#rhsyns= &t=VW2020_Guide%2FLightingDesign1%2FVisualizer_data_mapping.htm

 

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