Everything was going well, I ran the Scan Disk, closed Norton and finally deleted VW. After installing from my VW 11 CD I was able to open the program just fine, no apparente erros. The same occured after running the 11.0.1 and 11.5 updates. After I ran the 11.5.1 update the problem reappeared. This is getting frustrating although I appreciate all of the help. Thanks