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Vectorworks, Inc Employee
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About Tolu

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    Columbia, MD, USA

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  1. After investigation with @Kal, we found that the permission of files in her colleague's local OneDrive folder was incorrect. If you have similar issues, please check that everyone working on the project has full access.
  2. 1. Does she have the latest version of OneDrive installed? 2. Does she have the Project File in her OneDrive folder? Is the size of the Project File the same as yours? Make sure you have "Files On-Demand" turned off? This ensures the Project File is actually synced to your computer.
  3. @str Here is a link to download the latest docker image: https://release.vectorworks.net/nnapub/all/2021/SP0/564899/NNA/eng/ProjectSharingServer/565726/rebuild_20200917/ProjectSharingServerInstaller-565726-docker-image1.zip Thanks
  4. The docker installer seems to be corrupt. We are working to resolve the issue. Sorry for the inconvenience.
  5. I suspected as much. Using Dropbox is the best solution for your setup. The Project Sharing Server will not help you. Our hardware recommendations are here: https://www.vectorworks.net/sysreq. You need at least ~50 mbps.
  6. @str Once you unzip "ProjectSharingServerInstaller-565726-docker-image1.zip", you will see the docker image file named "project-sharing-server.tar". Thanks
  7. @_James If you are using Project Sharing and working remotely, you should be using Project Sharing with a cloud service (Dropbox or Resilio provides the best performance). This setup is the best. If that setup is not feasible, you will have to connect to a shared drive using a VPN, but your internet speed must be fast relative to your file size. If you currently connect to a shared drive (Win, Mac, NAS) in an office or via a VPN, I recommend installing the Project Sharing Server on the shared drive. With the Project Sharing Server (PSS), we no longer rely on the operating system (OS) when locking the Project File. With users using different operating systems and multiple file protocols (smb, AFP, etc.), there was no reliable way to lock the Project File. The PSS eliminates this problem. We now have a process running on the server or NAS that handles all operations on the Project File - this gives us full control, and it eliminates any surprises. Also, we no longer rely on smb and AFP with the Project Sharing Server. Vectorworks communicates with the PSS using HTTP, which works irrespective of the OS you are using. You mentioned you had problems remotely connecting to a NAS. What were the issues? Did you get any alerts? Were you using a VPN connection? Understanding these problems might shed some light on the root problems, and I can provide a more specific recommendation. Thanks, Tolu
  8. Could you please clarify what you mean by this? It seems you only have read permission on the Project File. Please check that you have full access to the Project File.
  9. Hi @cberg, I agree the cyan color is almost unreadable. Could you please confirm the version of Vectorworks you are using? The color was corrected in Vectorworks 2020 SP3.
  10. Hi @Tom Klaber, @Jacob@tangably.com, et. al., As of yesterday morning, May 18, 2020, you can now use Google File Stream (GFS) with Project Sharing in Vectorworks 2020 SP3. You only need to shutdown and restart Vectorworks 2020 SP3 while you have an active internet connection to get the update. Dropbox and Resilio are still our recommended cloud solutions to use with Project Sharing, followed by OneDrive. Dropbox and Resilio support "LAN Sync" and "Delta Sync," whereas OneDrive only supports (Delta Sync or Differential Sync). These three solutions are more performant than GFS. Please let me know if you have any questions. Thanks, Tolu
  11. Yes, if your Working File is saved on your local machine, you always have access to the file. In addition, when you open the Working File and Vectorworks detects that you have no internet access, it will prompt you to go off-line (see attached image). This prompt only occurs when you open your Working File. Given the workflow you described (i.e., traveling and working without an internet connection), you can work offline. The message in my previous post was incorrect. I have edited it. I apologize for the confusion. https://forum.vectorworks.net/index.php?/topic/67293-project-sharing-where-are-we/&do=findComment&comment=351177 When you are in offline mode, you are only allowed to modify layers or objects you already have checked out. When in offline mode, you cannot check out additional objects, and you cannot commit. The only limitation that exists today (Vectorworks 2020 SP3) is that you have no option to go offline explicitly. We will look into providing a solution in a future version of Vectorworks.
  12. Following the feedbacks, we will support Google File Stream in the not so distant future. However, as I have previously said, without "LAN Sync" and "Delta Sync" (or Differential Sync as Microsoft OneDrive calls it), the performance will not be the best.
  13. Thanks for the explanation. I now understand your workflow. For the 25% files, it seems you still want to be able to commit your changes while offline. Is that correct? Currently, there is no explicit way to work offline. We'll look into adding support for that in the future. However, when you are offline, you will not be able to commit changes to the PF. Besides, you will only be able to work on objects you already have checked out.
  14. This means someone created a new object on the layer, and then discarded their Working File. Please let me know if this happens again. No, not if you are using Dropbox. The premise of using a cloud solution is that you are always online, and that your Dropbox client is always running. Could you please elaborate on your workflow? Why do you want to work offline?
  15. Could you please elaborate on the "Project Files breaking"? What error message did you get? No, this should not happen if things are properly setup. No major configuration is required, but here are some tips to follow. All users must have the Dropbox client installed Create the Project File in a folder within your local Dropbox folder, and then share that folder with the appropriate users. You cannot share the Project File directly. Once the project file is in the cloud folder, leave it there, and never make any copies. Do not duplicate it. Do not rename it. If the Vectorworks program detects multiple copies of a project file, an alert is displayed that the Project File is locked, and an Admin would have to reset it. When a user opens a working file connected to a project file shared on the cloud, the user must have an active internet connection, and the user’s Dropbox client must be running.


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