Katie,
Your post is dated January 08, but there are no downloads dated 2008 available....?
No wonder we're all confused.
I can see the problem. 2008 was not ready for release. It is merely a beta version. A series of upgrades called 2008.1 then 2008.1.2 etc in a short time would have been harmful to the reputation. Calling them service packs might make it less obvious to some, but in the end it will do even more harm. Calling any of them SP2 revision 3 - and specifying build numbers - that is too much!
As a client of NNA I expect trustworthy information about the product I buy and also swift and correct response on simple questions concerning it. - and I'm sure not alone.
So why all this confusion? Give all these people what they have paid for - a functional VW with a comprehensive download support. -please!
Sorry to be tough on you, you're not personally responsible, I know. But NNA really needs a SP......Don't be ashamed - be proud of improvements.
...ain't that right Petri?