Nicole,
@ndavison Thank you for your response! One question - When you say that subscription offers a lower up-front cost while allowing us to purchase when ready, does that mean that there is going to be an option to purchase the software outright (e.g. perpetually)?
To be clear - I've been using VW through employers for years and have been looking at purchasing the software outright for use on my own projects. I was planning on purchasing a perpetual license sometime around February because, even though the subscription is less than a perpetual license, it is still prohibitively high for me in these trying times. When I read that you were ending sales of new perpetual licenses, I realized that I would have to stop using VW because:
There's no way I can raise approximately $4,000 by the end of the year, and
Approximately $2,000 per year, while still significantly less than the full cost of a perpetual license, is still more than I (and many like me) can justify on a yearly basis.
I could justify the higher cost of a perpetual license because then I could continue to use the software for many years. If I pay around $4,000 for a perpetual license and then manage to use VW2023 for four years, my yearly costs are around a grand. Less if I use it longer. If I subscribe, my yearly costs start at around $2,000 - a figure that is likely to go up as the years go by and the cost of subscriptions inevitably rises.
I appreciate that I might be missing out on upgrades and the additional features/bug fixes/support that I would have access to with a subscription but at least I could still use your product. As a freelance theatrical lighting designer, I don't work within large margins. Every company I've ever worked for has been a non-profit. Budgets are tight, and I've always been proud of being able to provide level of service often unavailable to small non-profit theatre companies.
If I can purchase the software outright, or if there is a tier of subscription that makes sense for practitioners operating in the context of smaller regional theatres, freelance lighting designers, and sole proprietorship designers, then sign me up for life! I love your products; I've spent years learning the toolsets; I've got a lot invested in Vectorworks. Large, for-profit architectural firms and multinational companies charging huge rates for their services can afford to pay a premium for software and it's appropriate for them to - they will, in turn, parlay those expenses into soaring profit margins, even in times of inflation and hardship. Small business serving the non-profit sector and community engagement organizations can't (and shouldn't) pay the same rates as those big players can.
If you need to exclude certain features or provide hard limits on how the software is used in order for tired pricing to make sense, that's fine. Lots of other companies do that exact thing. I've often made the decision to go for a lower tier pricing model at the expense of certain bells and whistles with other tools I use in my day to day business. Far from feeling that I'm suffering from a lack of quality, I'm grateful it's an option.
The alternative is not to be able to use the tools at all.
I'm sorry this was a long read - if you make it through and respond, you're a rare hero. I've loved VW for years and hopefully will continue to be able to do so. Many thanks.
Will
EDIT: Btw I applaud you for responding to posts in these forums - so many other firms don't respond to users' concerns and requests and even if, in the end, you don't have any options for small-time folks like me, at least you have the integrity to say it to us directly. That means a lot.