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Willow Glen Design

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  1. Thank you so much for this. It worked and I'm up and running again.
  2. I checked my anti virus which is Malwarebytes and nothing is in quarantine. I don't get any kind of error message when I try to run Vectorworks. It starts to load and gets pretty far in the process the snapping pallett appears all by itself on my screen then it crashes, nothing else comes up. I've been using 2020 for 6 months at least and have had no problems. Today when I went to work on a project that was open on my desktop I noticed that some of the pallettes were nothing but blank white boxes and had un-docked themselves. At that point I saved my file, shut down vectorworks and restarted it. I haven't been able to open it since. I did updater/advanced options/repair which did not work. I uninstalled, reinstalled and still it will not load. I have Vectorworks 2020 25.0.4 (SP4A)
  3. Today my Vectorworks 2020 crashed and now will not open. I went to vectorworks updater in my applications folder and ran "repair". This found over 100 problems and supposedly fixed them. Still it wouldn't open. I uninstalled 2020, reinstalled 2020, restarted my computer. Nothing, the software will not load. What can I do? I can't work without it and service select tech support doesn't answer the phone.
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