Thomas Ames

Seem to have found a fix via File/PreferencesVectorWorks Preferences/Display, then Edit Font Mappings. Even though none of the "Replace" fonts were Albertus Extra Bold, replacing the three listed, with Arial worked.

I think I read something similar to this just prior to installing the 11.5 upgrade, but have not been able to find it again. I select Arial (5th down in the font list, via Alt/Text/Font. However, when trying to establish either text or dimensions, Arial won't be the font that shows up. Up comes Albertus Extra Bold (second down in the font list). The only fix, so far, is to edit the text or the dimension - every time. Going back and re-setting the font via Alt/Text/Font just doesn't stick. Font size stays put, via Alt/Text/Size. What's the procedure with 11.5, to lock in a font preference?

George, here's progress: Managed to get to HP Large Printer Support this morning. They said to go back to driver 5.34 and also update firmware. Once installed, they tweaked both. The result is that grayed layers really show, and Arch D works with correct orientation. The only thing left wanting would be to get the output to come out rotated 180 to be able to "read it" as it prints. Sheet titles have come out on the left since day one.... we can live with this one. HP says to not use PS with CAD. That is why they have us back to the non-PS driver. This was the first time since the 800 came out, that we have not had to fight for useable output. Katie, for what it is worth, current firmware for 800 machines is DJ800_A0208 and HP says we should be using Driver 5.34

Hi George, I have successfuly completed the install of the driver (PS Driver V4.00. I even see the grayed out layer, although it is very, very faint. However, now, there's a rotation problem. I'm using a 36" wide roll. I selected ARCH D. The title boxes come out first, at the bottom, using only 24 inches of width. I cannot manage to rotate the output to save my life! The Page Layout/Rotate bullet option does not "stick". What seems even more odd is that there is no 24" x 36" paper width in the pull-down options, as there was with the previous driver. I may have to forego the grayed layers for horizontal 36 x vertical 24 output.

Hi George, I spent the morning updating all the way to 10.1.5, just to feel like I accomplished something! I just found that 14 meg file that you refered me to: pl44en.exe. Thanks. I will now do the install.

Thank you George. I just checked HP's site again. One ends up with the same driver, 5.34, whether one chooses 800 (42 in), Windows XP or 800PS (42 inch) Windows XP. I notice that you are using VWA 10.0.1. Hard to believe that would fix the problem compared to VWA 10.0.0. I will see what I can do to update to that. I'm awaiting a call back from NNA tech support. I spent a good deal of time on phone with them Tuesday, January 20th.

Is anyone else having this problem? We have just discovered that grayed-out layers will not print. We've not had any reason to print grayed-out layers until now. We are using an 800PS with the latest HP driver, 5.34, with Windows XP pro. Otherwise, the output is fine.

Does anyone know if "no fractions" in the dimensions setup actually works with the udate? That would be progress. Thanks

Many weeks have now gone by without receiving the RW9 manual. It was suggested by an NNA person on this board that I contact NNA about this. I thought that it would be more revealing to sit back and wait to see if NNA was keeping track of which customers did and did not receive the manual. Should the customers be doing this work the vender? Can it take three months to get a manual printed? Perhaps there aren't that many RW9 users and this situation is just not that important to NNA. Who knows.... but is an interesting way for a company to conduct itself. The 90 mark draws closer day by day.

Archken, I use circular walls quite often... towers, turrets, rotundas, etc. I've been dealing with this one eversince 8.1. It is just as frustrating as dealing with your Y walls, and you've just encountered the tip of the iceberg. Best wishes.

Hi, I'm wondering if anyone has ever received their R9 manual? If so, was it worth the wait?

Thanks Caleb, but I'm inclined to agree with ajs. I can't see any point in registering if I'm not likely to keep the software. Also, I've learned, over the years that the customer does not do the vender's work. If I expected my customers to tend to my details for me, I would soon have fewer and fewer customers. Let's hope that NNA has been keeping track of customers that have not received RW9 manuals with their software. ajs, I just checked and you are right! It is a 90 period if bought directly from NNA. Thanks very much for bringing this up. We may still get manuals "in time".

Well, I suppose that I'll continue to wait for a RW9 manual to arrive, but the 30 day return is not too far off now. I'd like to think that NNA would use this forum to keep us uptodate regarding the RW9 manual. But something tells me that the cows will come home before I ever receive a manual

Doug is right, the tech support fellows are swamped. I've spent so much time on the phone with them over the past year that I might as well invite them all over for dinner. They too are deaing with the 9 learning curve. It's not a large department, they are taking on additional help (learning curve there too) and one has decamped. We are going to have to be very patient, and likely wait for 9.01+.

Has anyone received their "real" RW9 manual yet?

Hi everyone. I've had Architect9 and RW9 for just over a week now. Some things are better and some things are worse(no point beating a dead horse here). Overall, I'm just not sure the bugs and the learning curve are really worth it. I'm still waiting for an RW9 call back from tech support... 10 days and counting. I'm almost at the point of sending 9 back and sticking with 8.5.2. I'll stick it out for another week, but the light at the end of the tunnel is fading...

Well, it happened... V9 Architect and RW9 arrived yesterday. There is no RW9 manual. NNA points out that the RW9 manual is not included. It is on backorder, awaiting shipment from the printer. To "insure" that the manual is, at some point, sent to me, I'm supposed to register RW9. Gosh, I "wish" that at the very least, they'd keep good notes and make darn sure that they send one to their customer without their customer having to do their work for them. Am I missing the point here? Wouldn't it make for a better impression to send the complete package? In the interim, they offer a PDF file in the on-line help system. Overall, this NNA experience seems a bit like buying a used car (excuse me, a pre-owned car). Archken, keep up the good work. Best "wishes", Thomas

You bring up a good point about simply waiting. Shortly, I've got to be away for a couple of weeks and given that 9 will arrive while I'm away, what's the point? Seems to me that I'm better off canceling it and waiting, and waiting...... Then, order it when I can take advantage of the full 30 day trial period. Overall, this entire waiting process is becoming tiresome and it sabotages any attempt at planning.

Hey Archken, if that's what ArtLantis can do, that's pretty cool.... better than the current RW. As for the NNA examples, I agree with everything you say above.

Hi Archken, I received my pre-order-confirm-to-ship phone call several weeks ago. I've nothing to show for it whatsoever. I'm intrigued that you say that you are not so sure anymore and have delayed delivery. Given what I read on this msg board, I'm not so sure that I want to bother with the learning curve in terms of likely buggy and/or "user unfriendly" software. Better the devil you know than the one you don't. At any rate, I tend to like the current RW and now have the killer computer that will accomplish the process in far less time. Almost makes the task enjoyable. I'll let you know......

Hi everyone, I ordered 9 and the related RW and Architect the first day that the NNA website "flashed" the news. I have yet to see this stuff. Is anyone having fun?

Whoa.... where are we? Is this the twilight zone?

For what its worth, I've had the exact same experience. However, I'm beginning to catch on. I listen to what they say, but no longer hold my breath. I figure that we'll get it by Halloween.

Dual processors work! Hi, we're building/fine-tuning a w2000 pc with two 866's, a gig of ram and dual monitors. It screams compared to rendering with NT4, 350MHz, 256Meg, with dual monitors. A lot depends on the video card (a killer video card is not needed) and its memory as well as the mother board. The increased performance is breathtaking. I'll post more on this pc over the next week or so as we get it buttoned up and can offer some benchmark test results. ------------------ Thomas Ames trsystems@wir.net

Dual processors work! Hi, we're building/fine-tuning a w2000 pc with two 866's, a gig of ram and dual monitors. It screams compared to rendering with NT4, 350MHz 256Meg with dual monitors. A lot depends on the video card and its memory as well as the mother board. The increased performance is breathtaking. I'll post more on this pc over the next week or so as we get it buttoned up.