David B. Vogel

Thank you for that help. I didn't understand the mask function, but it is clear enough when I explore.

I'm having the same issue, I believe. I have been making the transparent background in Photoshop for, in my case, a photograph of a woman. and exporting it as a .png. Importing it as an image resources into VW (v2020) and creating an image prop, VW places a white background around the image the size of my Ps crop. Am I missing a step?

Thanks for these tips. There's no improvement at home/outside the firewall. VW did run nicely when I got the computer, and after the first rebuild of the computer seven months later. I haven't done the "Troubleshooting 101" suggestions yet but I'll try all those before having the computer rebuilt again. Funnily enough, while typing this I was interrupted twice by my computer telling me the hard disc is full (it is not), and that Outlook is quitting and moving functions online. So maybe it is a computer issue after all.

This has been plaguing me for a few months now and the university IT folks have no idea how to help. My stats: VW v.2018 SP6 (Build 465771) MacBook Pro (13-inch, 2018) 2.3 GHz Intel Core i5 16 GB Memory, 2133 MHz LPDDR3 Intel Iris Plus Graphics 655 1536 MB Mac OS 10.14.6 Mojave My campus runs in a Windows environment, with OneDrive, Outlook and Office 365 always running. Those have also given me a lot of grief. VW takes about 8-10 minutes to load (blank page), and while usually it briefly functions normally it eventually starts to hang, sometimes taking 30 seconds to respond to a mouse click (ex: selecting or de-selecting objects). Occasionally VW freezes completely, but usually I can wait out the delay and save my work. But one hour of drafting may take me eight hours to complete. Has anyone seen this kind of behavior and can you suggest where I should look for relief?