I un-installed VW 2020 literally within 30 minutes of installation - 3/4 of that time on the phone with tech support. It was not because of the candy-land GUI of which I'm obviously not a fan. It was because within literally 30 seconds of using 2020 I discovered a bug (confirmed) that crippled my workflow to the point of absurdity. I'm running Mojave on a Mac (dark-what? who cares, and no) and evidently this bug is only associated with that OS. I open and use the resource manager frequently; especially when modifying/editing textures, hatches, renderworks styles, symbols etc. etc. In 2020 on Mojave, if you hit command-r the resource manager window will open but you have to resize the window - every. - single. - time. It will not retain the saved palette position as expanded. Essentially I would be spending almost an hour a day resizing the bloody window. Bug confirmed by tech support, and un-installed immediately. They are on SP3 and 2020 has been out for at least 8 or 9 months I really don't know because I always wait until at least the second service pack before even considering updating. So essentially the $2k for SS subscription for the last two years was for an updated product that actually doesn't work at the most basic level of workflow.
Despite this I am an avid VW user and supporter. And like the probably 99.8% of the people using this program and the forums I am vested and don't have the time, money, much less desire to change platforms. However, I couldn't care less about the obscure cool tool, or feature you may use once every 10 projects, much less new ridiculous icons if my workflow with the software is constantly sabotaged by new iterations. I am concerned with a fast, intuitive, and effective workflow bc, like everyone else here, I need to draw fast and have it present well. I'd be willing to bet that there are exponentially more users running Mojave w/ VW than there are who absolutely need or want darkmode. Please developers, focus on the actual effective use of the software before chasing gimmicks to indulge a very slim margin of the user base. And respectfully to the previous poster; I'm certain everyone posting here spends long hours in front of a screen. All said, the VW tech support team has always been extremely helpful and polite (usually calling them when aggravated) and the company in general has a good customer service and usually a great product. Off soapbox...