Jump to content

aflores

Member
 View Profile  See their activity

  • Posts

    10

  • Joined

  • Last visited

 Content Type 

Posts posted by aflores

    VectorWorks v11 Launching Issue

    in Troubleshooting

    Posted

    My VectorWorks users are having a problem launching v11 from the start menu. When they go to Start\Programs\Vector Works v11 and click on the program icon nothing happens.

    The only way the program will launch is by going to C:\Program Files\Vector Works v11 and clicking on the .exe file.

    I have tried reinstalling the program and recreating the shortcut but it still won't launch from the Start menu.

    Any ideas how to fix this? While not a big issue I do have a few users that like starting the program fro the Start menu.

    Any help is greatly appreciate.

    prints disappear into thin air

    in Troubleshooting

    Posted

    I'm having the same problem. I am using a PowerMac G4 running Panther and trying to print to an HP 1055CM.

    The file is about 54MB and is 36 x 72.

    I send the job to print and it disappears. The funny part is I can print half of the file, but not the entire file.

    Any thoughts on this one?

    Animating a File

    in Rendering

    Posted

    PC

    VW 10.1

    OS: XP Pro

    1GB RAM

    When trying to animate a file I get the following error message:

    Unknown OS error of type -2010 occurred.

    When I try running the same file on a Mac running OS 10, VW 10.1 and a PC running Windows 2000 Pro the animation works.

    Any thoughts on why this is not working on XP?

    Thanks,

    Annette

    Can't Print Files Longer Than 55"

    in Troubleshooting

    Posted

    When printing anything over 55? the file spools very quickly and then disappears. We have tried the following to resolve this issue:

    • Upgrading to 10.5 (one user only)
    • Eliminating layers
    • Importing layers into a new file
    • Using different workstations (PCs and Macs running 10.1.2)
    • Validating file with VectorScript and then importing them through Workgroup References (if errors appear)
    • Uninstall VW 10.5 and reinstalling 10.1.2

    Here is some information on the type of systems being used.

    PC

    Dell Precision Workstation

    Zeon 2.2GHz processor or higher

    512MB

    Windows 2000 w/SP 4

    ATI, FIRE GL

    Plotter : HP 1055 CM

    Mac

    PowerMac G4

    400 MHz

    712 RAM

    OS X 10.2.8

    Plotter: HP 1055CM

    During the course of our trouble shooting we were able to print 105" by changing our custom color pallet back to default. However, we were only able to get the file to print once.

    Any other issue occurs when printing out PDFs. The image does not print out correctly. If set to horizontal, the image prints out vertically.

    Anyone have any suggestions or experience similar problems?

    Kindest regards,

    Annette

    [Confused]

    Acrobat 6

    in General Discussion

    Posted

    My problem is similar. Whenever a user tries to create a PDF in either Acrobat 5.0 or 6.0 it takes an extremely long time. I have asked users to try and decrease the size of the VectorWorks file and in some instances this has worked, but in general it does not.

    The platform doesn't seem to matter as I work with both Macs and PCs (OS X, and Windows 2000)

    Does anyone know if there are size limits when creating a PDF?

    Also is there a better way of converting VectorWork files into PDFs or perhaps a more suitable application? The create PDF button located within VectorWorks makes the file too big so that is not possible.

    Any suggestions are greatly appreciated.

    AFlores

×
×
  • Create New...