[Failed Subtraction]

After you get complex objects modified by complex objects further altered by MORE complex objects, this tends to happen.

The best fix pre-2009 is to taxe the two objects you wish to operate on, and convert them to a generic solid BEFORE doing the subtract/add/fillet. You dont need to do both of the objects all the time, and sometimes just the components of complex objects or their subcomponents need be changed to generic solids in order to alleviate this.

(Modify > Convert > Convert to Generic Solids)

[Vectorworks won't open]

If iTunes isn't running, it means your installation of QuickTime is bad.

Uninstall and reinstall Quicktime, 7.5 seems to be doing fine across the board.

[text peoblems in 2008/Mac/Leopard]

Failing all of that, this issue is often corrected on Macs by going to Tools>Options>VectorWorks Preferences, under the Display tab, and toggling the setting for "Quartz Imaging"

While you're there, make sure "Hardware Accelerated 2D Navigation" is on as well.

[Using Bootcamp to run Vworks 2008 on my Macbook pro]

If you have a professional copy you can call customer service and they can perform a platform switch, the same disk will work for Mac/Win but the pro serial numbers are keyed to a specific OS.

If you're using the EDU version then it can run on either OS with one serial number.

[Referenced Symbol Loses Data Upon Update]

Fred,

There is an easier way to do this by adding the title block to your default content and using the Issue Manager.

Please view the following video tech tips:

Custom Title Block:

http://kbase.nemetschek.net/index.php?ToDo=view&questId=163&catId=29

Issue Manager:

http://kbase.nemetschek.net/index.php?ToDo=view&questId=168&catId=29

[Symbol insertion weirdness...]

Mike,

Go to the VW Preferences, then click the Display tab and try turning on Hardware Accelerated 2D Navigation. Also try toggling the Quartz Imaging from whatever its current setting is set to.

[callout tool switch words order]

Yovav,

Tech Support did actually respond your email requesting info about your Callout problem which included your issue ID number on 06/11/2008.

Engineering is aware of this issue and a resolution should be available in a future version. We will also be forwarding you the original response which includes your issue ID number from 06/11/08.

Please be aware that we do not handle tech support issues via the Tech Board, as this meant to be a users community. If you need assistance with tech support please email Tech@nemetschek.net, or call 410-290-5114. If you are a Non-US user please contact your local distributor. To locate your local distributor please use the following link: http://www.nemetschek.net/international/index.php

[Need help on generating sectioned plant list]

The following Video Tech Tip covers this topic.

http://download2.nemetschek.net/TechTips/Organizing_Worksheets/Organizing_Worksheets.html

[unknown problem exporting DWG]

Henk,

Please update to Service Pack 3 to resolve this issue.

Thank You,

[Open DWG Library Error 309?]

Lestrek,

Please send in one of your problematic dwg files to tech@nemetschek.net so that we can look into this issue.

Thanks,

[Basic Site Modeling using contours]

Chris,

Please send your file into the tech support email for further assistance with this issue.

Thank You,

[Dongle drivers]

Windows:

ftp://ftp.aladdin.com/pub/hasp/new_releases/driver/HASP4_driver_setup.zip

Mac:

ftp://ftp.aladdin.com/pub/hasp/hl/mac/HDD_Installer_MacOSX.dmg

[HELP needed with converting older MiniCad files]

Jaap,

For assistance with converting your files please contact tech support via the email address in the signature.

Thanks,

[Export Print PDF problems]

Joe,

Go to Help > About VectorWorks then click the Check for updates button to update to SP3. Also try turning off GDI Imaging.

[Truss greyed out]

mcobbs,

Please send a copy of the file to tech@nemetschek.net for further troubleshooting. Please include your OS, and current build of VW.

Thanks,

[Fonts - TTF, FON and OTF]

My apologies for not being clear in the previous post. Open Type fonts are not supported when using the GDI Imaging options.

If you are having trouble using a specific font please contact tech support, tech@nemetschek.net, so that we further investigate the problem.

[VW12.5.3-Wall Component Classes]

Kevin,

Assigning different wall components to different classes was a new feature of VW 2008. So is not available in VectorWorks 12.

[Making some layers opaque but not others]

Simon,

If you use Stack Layers instead of layer links you can set any layers opacity independently of the other layers.

[Problems with organization menu and update install]

Sarah,

I did not get any returned emails while testing the Student Services email, please try again. Also as Pat mentioned, VectorWorks 12.5.3 is not available for educational users. So please request a copy of VectorWorks 2008, so that you are compatible with Leopard.

[Windows XP 64bit]

Chris,

What build of VW 2008 are you running?

[Fonts - TTF, FON and OTF]

Just to clarify, some Open Type fonts may work but VectorWorks only supports True Type and Post Script fonts.

[NNA Help!!!]

CS1,

As some of the other posters have stated many of these problems are and settings or training related. I am fowarding these problems to NNA Tech Support, so that we can better assist you with these issues.

[!ERROR WITH SPREADSHEETS!]

Dworks,

I am able to duplicate this issue and will be forwarding the information along to engineering team. I will reply back with a workaround if one becomes available.

[Student/Professional Version Compatibility]

Lightnb,

Refer the user that sent you the file to Student Services at studentservices@nemetschek.net to have the files converted. Also have the user include there serial number in the email so that he/she can be sent a new serial number to prevent this issue in the future.

[Change Font Mapping Defaults]

When unknown fonts are loaded, they will always be set initially to change to whatever the default font is for the OS.