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PVA - Jim

Vectorworks, Inc Employee
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Everything posted by PVA - Jim

  1. PVA - Jim

    Until Next Time

    This Thursday, April 18th 2019, will be my last day at Vectorworks Inc. At least for the time being. It's been my privilege to be part of forum these past several years. Joining Vectorworks in 2007, I've enjoyed the relationships and professional connections I've made here. But due to personal priorities, I'm making a shift to spend time with family. I wish you all the best — thanks for the kind words, the sometimes harsh reality checks, and the honesty shared with me. I have signed up as a Beta tester, so you may very well see me around under a personal account @Jim W and one day I hope things return to normalcy and that I can come back and continue my work with you all again. The rest of the Customer Success team will be stepping in to fill the various roles I filled here, and as many of you have seen, more and more employees participate here daily. I think things will go well.
  2. Vectorworks, Inc. has released its second Service Pack (SP3) for the Vectorworks® 2019 product line. This Service Pack includes multiple fixes and improvements in the following areas: This service pack includes a larger than a normal number of fixes, with many of them focused on the following areas: Section Viewports, Mojave, Spaces and the Scaling of Symbols: Section Viewport-specific: A significant increase in speed switching between sheet layers that contain Section Viewports Corrected a large number of redraw problems related to Section and edit views Section Lines, Elevation Benchmarks and other associated geometry should now appear as expected Improved the effectiveness of Merge Cross Sections Reduced the unusually high number of checkouts needed when using Data Tags in conjunction with Project Sharing and Section Viewports Significantly increased the reliability of Section edit and update functions Mojave-specific: Users should no longer encounter freezes when selecting Extrude Along Path and other geometry types Quality of Pattern export to PDF improved on macOS 10.14 Corrected a number of dialog box and other UI graphical issues Increased response speed of keyboard arrow navigation in text fields Fonts for Wall Data Tags can now be controlled as expected Space-specific: Direct control over space and label component visibility has been restored Creating Space objects should now occur as fast or faster than in prior versions Volume calculations corrected Corrected a large number of stability issues related to Space objects Increased the speed of many operations related to spaces A number of completely new features have been made available to users with 2019 SP3, details on these features can be found HERE. This Service Pack is available for all licenses as a downloadable updater. To install the Service Pack, please select "Check for Updates" from the Vectorworks menu (Mac) or Help menu (Windows). For a full list of fixes and improvements in the 2019 SP3 updater, please visit THIS PAGE. Contact us at tech@vectorworks.net if you have any technical questions or problems during this process. Please note this Service Pack is currently available for all non-localized English versions.
  3. This article will be kept up to date with details about the compatibility between Vectorworks and macOS 10.14 Mojave:
  4. PVA - Jim

    Hardware Benchmarks

    This article lists all hardware tested directly by Customer Success along with associated scores:
  5. Windows: We do not recommend the use of Windows Vista. Mac: For older versions of Vectorworks, see THIS ARTICLE.
  6. PVA - Jim

    Homemade CNC

    I may or may not have built a CNC machine in my garage. I have odd interests. Figured this was an obligatory calibration test for a first cut: (Riding mower... for scale?)
  7. PVA - Jim


    So... Materials, or Building Materials. This is a big one, and a concept/feature we are actively looking into developing. For me personally this is a more difficult feature to properly frame out, as I feel I may lack sufficient industry knowledge to detail what such a feature would include. To that end, I am requesting your comments, concerns and any other input regarding the scope of your needs and how we can best meet them. Now, this is not to say that as of this post we BEGIN developing Materials, talk about this internally has been going on for a long time and many of our distributors (some of them accomplished architects and designers in their own right) have been providing us with wishes and other suggestions, but this thread will concentrate on specific user needs that I will curate and add to internal planning pages for use by engineering since I am sure there will be a great deal. I won't merge the other existing threads since many of them have tangents to things I feel are a bit outside the scope of this feature, so this will be the new home for this discussion. I have pulled input from many existing threads, (Special thanks to @digitalmechanics, @zoomer, @Chris D, @Dieter @ DWorks, @Christiaan and many others whose threads and posts I stole from) as well as from competitors feature lists. Feel free to link in any I may have missed that have missing key points to advance this initial list: 1) Materials must be assignable to any object, 2D or 3D, with the 3D aspects of the Material simply left out of 2D scenarios. 2) Users must be able to not only rely on an extensive default catalog of Materials, but be able to add new Materials themselves from scratch. 3) Materials must be a resource type available in the resource manager with all the current share-ability of current resources via workgroup folders. 4) Users must be able to update a source Material resource and have that push the update to all instances where a Material is used. 5) Materials must include Line Styles for both the 2D and 3D edges of geometry, separate control for section vs non-section views. 6) Materials must include Hatch settings for both the 2D and 3D faces of geometry, separate control for section vs non-section views. 7) Materials must include Tile settings for both the 2D and 3D faces of geometry, separate control for section vs non-section views. 8) Materials must include Textures. 9) It must be possible to generate reports on the volume, weight, density, cost, surface area, exposed surface area, and thermal properties. 10) The same Material needs to be applicable to wall, slab, roof components as well as solids. Duplicates should not need to be created for each type of object to inherit the Material's settings. 11) Materials need to (optionally) have the ability to determine the joins for wall, slab and roof components contextually. Each of these types of joins needs to be user definable. 12) What aspects a Material inherits from the resource should be controllable similarly to Door and Window Types, where users are able to select certain fields that use the Material resource and then allow for overrides for that particular object's particular field value. If I have completely or partially missed the mark with this list, feel free to correct me.
  8. PVA - Jim

    Updating Graphics Drivers

    Mac: To see what graphics card you have, click the apple at the top left of your screen and choose "About this Mac", then click "More info." System Profiler will open, and you will find it listed under "Graphics/Displays." To check for the latest drivers run Software Update by clicking the apple at the top left of the screen and choosing "Software Update." Windows: Just because a machine was recently "Updated" or newly purchased does not mean that its drivers are up to date. This is less of an issue with Windows Vista and Windows 7 than with Windows XP, but still needs to be checked manually. To check the status of drivers: Windows XP: Click on Start > Control Panel. From this list, choose Device Manager. Windows Vista/7: Click on the Start pearl > Control Panel > System & Maintenance > System, on the left hand side of the screen, click Device Manager. Windows 8/10: Right click on the bottom left of your screen, Control Panel > System & Maintenance > System, on the left hand side of the screen, click Device Manager. Right clicking on the video card's name and choose "Properties"; this will allow you to check the driver date. For this example, the video card's name is "Radeon X1300/X1550 Series" Anything older than 4-6 months is almost guaranteed to be out of date, and you should update it. If they seem like they’re recent, but still not functioning correctly you may choose to uninstall the device, and reinstall with new drivers. Note: The "Update Driver" option normally will not find the most recent graphics driver for your video card. To update your graphics card driver, visit it's manufacturer's website. After locating, downloading and installing the correct driver, you will most likely be prompted to restart your computer, even if no prompt appears, restart your machine. The most common graphics card manufacturers are listed below for your convenience: NVidia: http://www.nvidia.com/Download/index.aspx?lang=en-us ATI: http://support.amd.com/us/Pages/AMDSupportHub.aspx Intel: http://downloadcenter.intel.com/ If after you install new drivers or perform a Windows update and suddenly you begin to experience graphical issues, try "Roll Back Driver." This will go back to the driver you had installed prior to the most recent one, and can take care of problems that arise after an update.
  9. To do it for a Viewport, you should include the Renderworks background as part of the Render Style. View > Set Renderworks Background sets the environment for renders in the design layer side, which I do not use. You CAN control it per viewport as its own setting, but its easy to override that or forget it so I normally advise using it within Render Styles.
  10. PVA - Jim

    How to color-fill in a NURBs curve shape object

    If we did, it would likely be after something happens to address the odd dichotomy of Screen Plane vs Layer Plane. Most likely getting rid of that concept entirely and having all objects exist in real 3D space and having their fills be able to respond to that.
  11. PVA - Jim

    DWG export - not exporting space label

    You should contact tech@vectorworks.net directly about this and have them take a look and these files, I suspect they can show you how to correct it without having to recreate it.
  12. PVA - Jim

    How to color-fill in a NURBs curve shape object

    NURBS curves do not have a surface associated with them so they have no fill. However you can usually use Modify > Convert > Convert Copy to Polygons, then you can compose and assign fill colors to the closed surfaces.
  13. PVA - Jim

    Microsoft Surface

    I have not seen much related to touchscreens. We did a bit of work to bring in touchbar support, but it is not widely used and Apple has so far not seemed like they will bring it to many other devices. On the Windows side, touchscreen machines that adhere to a standard and not a proprietary touchscreen solution are even more rare.
  14. PVA - Jim

    Student License Extension Request

    Your new expiration date is 2019-07-15, however Vectorworks might still say that its going to expire in April until the next time it checks into our activation servers.
  15. PVA - Jim

    VectorWorks MEP

    That's the problem, there were no links, they were physical paper media that have not been printed in decades. If it is not found in the Help, it may not exist anywhere you can get at it.
  16. PVA - Jim

    VectorWorks MEP

    I know they are scheduled, however I don't think they have been created yet. There were much older guides for them but I believe they were only ever offered in paper/manual format and weren't multimedia. I know very little of the MEP tools myself.
  17. PVA - Jim

    Roof not creating a shadow during render

    If you restart Vectorworks, does the texture then block light as expected? If not, reply back with that texture applied to a simple text sphere or other solid object in a sample file attached and I can take a look.
  18. PVA - Jim

    Deleting multiple symbols

    You cannot delete multiple items from that popout resource selector element that drops from the tool bar. You have to use the Resource Manager palette directly. It should allow multiple selection on both mac and windows and should let you delete large selections all at once.
  19. PVA - Jim

    Vectorworks 2019 "not optimized"

    Merged similar threads.
  20. PVA - Jim

    Lit Fog and Glow Textures

    It is not. At the moment, Lit Fog will only acknowledge lights from a Point, Spot or Custom configured Light object.
  21. PVA - Jim

    Student License Extension Request

    Contact your distributor directly for this one, the account looks to be stuck but I do not have admin privileges for that account because of the region it's from.
  22. PVA - Jim

    Image Prop blocks sunlight

    That trick worked for me in Renderworks, did it not for you? In OpenGL it wont be possible as it can't handle complex texture properties.
  23. Theyre the same license type, but Borrowing has to be enabled for the license, thats done through tech support or the local distributor but i dont know if it can be arranged temporarily for a trip.
  24. If it is a network license and the serial number starts with C or G, then yes it would cut out. E and B serial numbered licenses would not.
  25. PVA - Jim

    General non-functionality on Laptop

    Not JUST the GPU on it's own most likely. If its actively trying to switch between them however, which Vectorworks is supposed to to in the background if the other stuff is configured as we talked about above, that could make it behave like that. Its worth doing a full reset however to see if it changes behavior:


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