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PVA - Jim

Vectorworks, Inc Employee
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Everything posted by PVA - Jim

  1. PVA - Jim

    Can't select viewport by selecting text annotation

    Chad, I am was able to reproduce your issue and the issue will be reported to the engineering team.
  2. PVA - Jim

    Can't select viewport by selecting text annotation

    Chad, I am unable to duplicate your issue. What build are you using of VW 2008. Also do you have the snap to objects constraint turned on?
  3. PVA - Jim

    Plant count

    To resolve the quantity problem open a blank document. Place one of the default 2008 plants on the drawing. Then go to your file and in the resource browser import the plant you placed in the new document into the your current file. You should get a message the the record format already exist. Choose to replace. When the plant list is recalculated the quantity should show.
  4. PVA - Jim

    Find/replace text across multiple drawings?

    The Find-Replace Text command has to be done a file by file basis. Unfortunately, there is no way replace the text in more than one drawing at a time.
  5. PVA - Jim

    Extrude Along Path rendering in Open GL

    Do you have the Use NURBS option unchecked in the Open GL Options? Also can you send in a small file with an example of this issue to tech@nemetschek.net?
  6. PVA - Jim

    Info on lighting

    Hi Scott, As you stated, VectorWorks has a default lighting scheme so the addition of lighting devices is not necessary, but once a light is placed that default lighting scheme is hidden and only the lighting devices on that layer are used (regardless of if they are turned on or off). Also, OpenGL only renders up to eight lights in a drawing; additional lights have no effect. This could be the cause of your dark lighting. If you have more the 8 lights in the drawing Open GL will only utilize the first 8.
  7. PVA - Jim

    Windows, trim and rendering bugs

    Tobias, What rendering mode are you using? Also Could you please attach a snapshot of what exactly is it your seeing? Thanks,
  8. Anouska, if you call 410-290-5114 and ask to speak with either sales to tech support about upgrading, they can check your serial number and will give you an exact quote for whichever series you want to update to.
  9. PVA - Jim

    Tech support

    Hi, What everyone has listed here is correct. When you submit a bug through the Bug Submit on the VW webpage the issue is sent to our engineering team, and they only contact you if additional info is needed.
  10. PVA - Jim

    VW2008 and Leopard - Spaces

    Hi, This issue with spaces and your palettes not appearing is an operating system issue, as other programs that use palettes experience the same problem. It should be fixed in some future Leopard update, so until it is resolved we would suggest disabling spaces. If you would still prefer to use spaces, you may want turn on the AutoSave feature found in your VW Preferences to prevent the lose of your work again.
  11. PVA - Jim

    Error message trying to export to DWG

    This issue was resolved in a previous update. Please make sure you are running the latest version, VectorWorks 2008 SP2(Build 83388). http://www.nemetschek.net/downloads/fundamentals/2008/2008SP2.php If you are still having issues with exporting after updating please call tech support for assistance with your issue.
  12. PVA - Jim

    Answer the Phone!!!

    Dan, We are very sorry for the inconvenience, please feel free to give us a call now and someone will be available to assist you.
  13. Hi, The workaround for this issue is go to Local Disk > Program Files > VW 2008 >right click >properties>compatibility>select XP Pro service pack 2. Apply changes. Export to DXF/DWG should work after changing.
  14. PVA - Jim

    Changing the leader length on plant tag

    By default there a selection handle just to the left of right of the tag. With the 2D selection tool, place the cursor over the selection handle until you get the resize cursor then move the tag to change the length of the leader.
  15. PVA - Jim

    Problems with textbox

    Hi, First quit VW then go to HD > Username > Library > Application Support > VectorWorks > Workspaces > and delete all of the workspace files. Then launch VW. The text should appear correctly *If you have a custom workspace before deleting it in the Application Support folder, make sure you have a copy in HD > Applications > VW > Workspaces.
  16. PVA - Jim

    Format Painter

    Greg, The Eyedropper Tools allows you to copy properties from one object to another, and the Eyedropper tool Preferences allows you to choose which properties get applied.
  17. PVA - Jim

    BUGS WITH HATCHES!!!!!!!!!!

    Hi, Please send a file with an example of this issue to tech@vectorworks.net.
  18. PVA - Jim

    VW 2008 Crashing during 3D fillet operation

    Hi, What OS are you using? What building of VW 2008 are using? Are you using a custom workspace?
  19. Hi, I am trying to duplicate your issue but am unable to do so. Are you using the Align/Distribute command in the Modify menu, or are you using the Align/Distribute Items tool from the Spotlight tool set?
  20. PVA - Jim

    SketchUp import problems

    VW 12.5 users running VectorWorks on Intel Macs must open the program using Rosetta to import SketchUp files. If after running in Rosetta, when attempting to import a SketchUp file, nothing happens the likely cause is version of the Sketchup File. VW 12 supports SketchUp 5 and earlier. If you try importing a SketchUp 6 file in VW 12, nothing will happen. VectorWorks 2008 does support SketchUp 6 and does not require opening the program with Rosetta to import the SketchUp files.
  21. PVA - Jim

    Another simple question...

    You are trying to fillet the the extruded rectangle's edge correct? You do not need to subtract solids for this. In the 3D Modeling Tool Set there is a Fillet Edge Tool.
  22. PVA - Jim

    Vectorworks 12.5.3(80532) won't start

    In the Program Files > VectorWorks 12 > Workspaces folder, remove all the Workspace files. (Dragging them out to the desktop is fine for now.) There should be a folder in the Workspaces folder called "Backup 1" or "Originals" Copy the workspaces out of this sub folder, into the main workspaces folder and try starting VectorWorks again. If the same problem happens, try running the QuickTime Player, if it does not open, download and install the latest one from Apple. These steps will almost definitely fix that issue if executed correctly.
  23. PVA - Jim


    This is probably more than you'll need to do, but this is a complete manual uninstall of VectorWorks on a PC: 1) Click and drag your VectorWorks folder (Default location: C > Program Files > VectorWorks) to the recycle bin. Empty the recycle bin. 2) Click Start > Run and in the dialogue box that pops up, type ?RegEdit? 3) On the left hand side of the window that pops up, ?Registry Editor? you will see a few small icons that look like folders with + or ? signs next to them, click all the "?" signs except the one next to ?My Computer?, you should see one folder labeled: ?HKEY_CURRENT_USER? 4) Expand this folder by clicking the "+" sign to the left of it. Inside you will see a ?Software? folder, expand it as well. 5) Right click on the ?Nemetschek? folder and select Delete. Do the same with the ?VectorWorks? folder. 6) Repeat these steps for the folder ?HKEY_LOCAL_MACHINE? as well.
  24. PVA - Jim

    VW 12.5.2 and Parallels 3 on MacBook Pro

    I've had many users report that VW ran well using VMWare specifically.
  25. PVA - Jim

    Problems with Vectorworks 10.5.1 reinstallation

    Does the dongle glow bright red when plugged in?


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