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PVA - Jim

Vectorworks, Inc Employee
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Everything posted by PVA - Jim

  1. PVA - Jim
    The following Video Tech Tip covers this topic. http://download2.nemetschek.net/TechTips/Organizing_Worksheets/Organizing_Worksheets.html
  2. PVA - Jim
    Henk, Please update to Service Pack 3 to resolve this issue. Thank You,
  3. PVA - Jim
    Lestrek, Please send in one of your problematic dwg files to tech@nemetschek.net so that we can look into this issue. Thanks,
  4. PVA - Jim
    Chris, Please send your file into the tech support email for further assistance with this issue. Thank You,
  5. PVA - Jim
    Windows: ftp://ftp.aladdin.com/pub/hasp/new_releases/driver/HASP4_driver_setup.zip Mac: ftp://ftp.aladdin.com/pub/hasp/hl/mac/HDD_Installer_MacOSX.dmg
  6. PVA - Jim
    Jaap, For assistance with converting your files please contact tech support via the email address in the signature. Thanks,
  7. PVA - Jim
    Joe, Go to Help > About VectorWorks then click the Check for updates button to update to SP3. Also try turning off GDI Imaging.
  8. PVA - Jim
    mcobbs, Please send a copy of the file to tech@nemetschek.net for further troubleshooting. Please include your OS, and current build of VW. Thanks,
  9. PVA - Jim
    My apologies for not being clear in the previous post. Open Type fonts are not supported when using the GDI Imaging options. If you are having trouble using a specific font please contact tech support, tech@nemetschek.net, so that we further investigate the problem.
  10. PVA - Jim
    Kevin, Assigning different wall components to different classes was a new feature of VW 2008. So is not available in VectorWorks 12.
  11. PVA - Jim
    Simon, If you use Stack Layers instead of layer links you can set any layers opacity independently of the other layers.
  12. PVA - Jim
    Sarah, I did not get any returned emails while testing the Student Services email, please try again. Also as Pat mentioned, VectorWorks 12.5.3 is not available for educational users. So please request a copy of VectorWorks 2008, so that you are compatible with Leopard.
  13. PVA - Jim
    Chris, What build of VW 2008 are you running?
  14. PVA - Jim
    Just to clarify, some Open Type fonts may work but VectorWorks only supports True Type and Post Script fonts.
  15. PVA - Jim
    CS1, As some of the other posters have stated many of these problems are and settings or training related. I am fowarding these problems to NNA Tech Support, so that we can better assist you with these issues.
  16. PVA - Jim
    Dworks, I am able to duplicate this issue and will be forwarding the information along to engineering team. I will reply back with a workaround if one becomes available.
  17. PVA - Jim
    Lightnb, Refer the user that sent you the file to Student Services at studentservices@nemetschek.net to have the files converted. Also have the user include there serial number in the email so that he/she can be sent a new serial number to prevent this issue in the future.
  18. PVA - Jim
    When unknown fonts are loaded, they will always be set initially to change to whatever the default font is for the OS.
  19. PVA - Jim
    If you have had your license for less than 30 days, the platform switch is free.
  20. PVA - Jim
    Daniel, Please send your problematic file to tech@nemetschek.net for better assistance with this problem.
  21. PVA - Jim
    The black and white only setting changes all objects. Except for objects filled with gradients or image fills.
  22. PVA - Jim
    Eric, Please send a private message with an email address so that we can send you these missing plug-ins. Thanks
  23. PVA - Jim
    Marc, First, are you using VectorWorks 12.5.1 or 12.5.3? If you are using the educational version you cannot update to 12.5.3. For this reason we suggested that our educational users request a free copy of VW 2008. Also to get a better idea of what is happening. Please sent one of your problematic files to tech@nemetschek.net
  24. PVA - Jim
    If you paste into a new document does the bolt still render the same? If you are still unable to resolve send the file to tech@nemetschek.net
  25. PVA - Jim
    Chad, I am was able to reproduce your issue and the issue will be reported to the engineering team.

 

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