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PVA - Admin

Vectorworks, Inc Employee
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Everything posted by PVA - Admin

  1. The Entourage figures are a specific set of object libraries, mostly cars and people. I believe they come with any version of Vectorworks that includes Renderworks. The following SHOULD cover importing Sketchup textures in addition to the 3D geometry: http://www.vectorworks.net/training/getting-started-guides/common/importing-sketchup-textures.php
  2. Confirmed, edges are drawn as expected in Hidden Line here, but not with OpenGLs Draw Edges. I can see the properly drawn edges only when editing the various solid additions. Submitting now.
  3. If the plants do not have a 3D component, that will occur. Is that the case?
  4. Do you see the same slowness if you use the Zoom tool instead of the mouse zoom, in both of its modes?
  5. Understood, thank you. I'll be able to get more direct answer for you once the OS is officially released. (Engineering is quiet on things that are still in the realm of developers-only.)
  6. I have heard that things "should actually improve" with OS X Mavericks, but I haven't gotten any specifics yet, they're holding off on details until its officially released. I'll mark this to check once they make their changes public, if it isn't a workable system i'll propose a change based on this recommendation.
  7. It looks like this machine is 10.9 Mavericks pre-release, so we wouldn't have any compatibility with this OS yet. Do you have any other Macs or Windows machines with a supported OS that you could test to see if you get the same slowness on?
  8. That seems normal, those i7 iMacs were 1 CPU, 4 cores, hyperthreaded to 8 total I believe. So if you pulled up Activity Monitor it would show 8. (My iMac12,1 is 4 cores, but not hyperthreaded, so I only see 4 in activity monitor.) In any case, that shouldn't affect this behavior. Taking a look now.
  9. That normally indicates a problem with the graphics device or service, but it may not matter. We couldn't even get Vectorworks 2009 running fully on all the test OS X 10.7 machines here. There were even more problems on OS X 10.8 and getting that error on 10.9 is no surprise, sadly. Apple has taken to changing a LOT of underlying components in their OS releases since 10.4, so backwards compatibility for unsupported versions of Vectorworks on the Mac side is nowhere near as constant as it is on the Windows side.
  10. Please keep at it, after I saw you link to it before I kept it as a useful bookmark. Wishlist requests fleshed out in that manner are the most likely to get attention (specifics in requests are key to getting accepted) and I will be submitting as much as possible from it as well. As for which features they decide to add and which they don't, I can't say. But we will keep working at it regardless. The more users/employees that mention a feature, the more likely it is to be implemented.
  11. For the locking, that is how it should function. If a sash is locked, then you would not want it to change regardless of any other changes you made to the window. If it changed size when locked, what would be the reason for locking it? (Unless I am misunderstanding your explanation.) As for the custom window enhancement, I agree, there was another user who saw multiple hexagonal/diamond windows combined into a more advanced window shape that they wanted to see as a custom window shape, so that it could all be included as one window for the schedule. I'll write up a submission shortly.
  12. Go ahead and email that file to tech@vectorworks.net with "ATTN Jim" for the subject please, we can take a look at the full profile. Also, if you could in that email include one of the image files that you confirmed to have this issue, just in case. (I'll see about having SPX files added to the allowed list of formats for the forums if thats possible.)
  13. Reply back with the following please and we can have a look: http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler
  14. Unless you perform long Renderworks renders regularly, for more than an hour or two per day, you likely would not notice a difference between the two as far as Vectorworks is concerned.
  15. Search options should now appear properly. Ill take a closer look and make sure articles are being marked to work with these search options as well.
  16. Will do. Hopefully the kbase will soon be upgraded to a more powerful one, the search capabilities are no longer able to keep up with the number of articles, even with proper metadata attached.
  17. Does it not work on layers at all, or just some layers? Does the same thing happen even in a new test document with a few simple objects in various classes and layers with different visibilities? Unified View can mess with it sometimes, if its set to "Ignore layers with Different Scale" is checked.
  18. Agreed, this sadly wouldn't be possible for going back and forth between DWG and VWX, especially since you may map multiple Vectorworks classes (some component classes, for instance) to single DWG layers, but for exporting alone it would be beneficial Submitting now.
  19. It doesn't seem to be happening to all users, the majority of the problems I saw were users that got the 2014 libraries right away within the first few days. I am not sure if the downloads were changed, but for now i'm recommending a re-download and reinstall for any users that are having problems with it. Going with each of the smaller library sets individually seems to result in missing files far less often.
  20. Submitting now. Also referenced here: http://techboard.vectorworks.net/ubbthreads.php?ubb=showflat&Number=190269
  21. If you are finding that it is extremely cumbersome to apply a decal texture at the moment, then you are using the tool correctly. (I don't mean to be so snide normally but this tool really does need some work to become stable.) Currently trying to add a decal to a surface, especially a cylinder or a sphere is very difficult and is prone to "sticking" and the user would need to start over again to re-map the decal and get it to the proper place. I will re-submit an issue about this since I have not done so in awhile, in addition to your wishlist request here: http://techboard.vectorworks.net/ubbthreads.php?ubb=showflat&Number=190216#Post190216
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