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PVA - Admin

Vectorworks, Inc Employee
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Posts posted by PVA - Admin

  1. On 2/21/2019 at 7:46 AM, MegQ said:

    Hi there, I am having a similar issue whereby I have updated my license but when it comes to activating, the program is stating "An attempt to activate over the Internet has failed because of communications problems." What should I do to solve this?

    Thanks


    Normally disabling your local firewall will do the trick, if you are on a university wifi or network you cant control, sometimes activating on another network can be the fastest way around the problem. If it still fails however, contact tech@vectorworks.net directly and they can take a look.

  2. 21 hours ago, Rachel Krause said:

    Hi,

     

    I am having the same issue (I think). I've renewed my student account, and they had me redownload Vectorworks 2017 (even though it's the same version I already have on my computer). I installed the new one, and cannot find the new version of the file. I assumed there would be two since I have installed it twice? When I click the previously existing icon, it opens and tells me to activate Vectorworks, but then says it cannot be activated because it is expired. 

     

    Is my issue just that it takes time to approve my student status? Or is there something else hinky going on?

     

    Thanks,

    Rachel


    Looks like it hadn't been approved yet, but it has now. Installing 2017 again would have just installed overtop the old one, the newer version should now be available on the downloads page in your account.

  3. Using the Exposure camera effect on a Renderworks viewport is usually the healthiest way I've found to do this. Remove ambient light entirely, often start with a very low value for all lights, then decrease exposure settings on the camera and see how the light prerender looks before committing to the full render.

    • Like 2
  4. Just now, Bret said:

    Any update on this? We just pushed out a detail library update to our people and every detail we have is rendering with truncated views like the one I posted about a year ago.

     

    We're all on Windows machines, running VW2018 Fundamentals, just to mention it.

    I am not sure this was corrected in Vectorworks 2018 or not, were these machines all on the latest SP available?

  5. OH apologies, I misunderstood.

    Fastest method is likely two cylindrical extrudes overlapping, then a 45 rotated square extrude overlapping and lower than the crossing of the cylinders, add that all together as a solid, then you can use Fillet Edge and give the entire top a fillet to get the curved surface. 

    Lofts as suggested above are possible as well especially if you know the exact dimensions you need. The most manipulable way is likely the Subdivision tool in mirror mode, so you can mold one half and get it just the way you want if its just a visual component.

  6. Honestly, since the 1070 Ti can be had cheaply right now, it's the better buy. We don't (and likely wont) support the more advanced features in the RTX line before that card hits end of life anyway, and the additional VRAM will be more of a benefit going forward than the extra speed offered by the 2060. 

    Functionally right now in Vectorworks if you compared the two side by side, you very likely would be unable to tell the difference until you got into the multiple 4K display range for screen resolution. For single display comparison they'd likely not be visibly different at all.

    • Like 2
  7. 2 hours ago, line-weight said:

    Can anyone from VW comment - given that the error is not present in either 2017 or 2019, it seems to me that the decision not to fix stuff like this in 2018 is a commercial rather than a technical one.

    Not in this case, no. Even though they are progressive in version numbering, development is not always so linear. 2018 had significant display issues, caused by a system that was fixed in 20019 but was a completely different and older system in 2017. Even though a lot of it might look the same on the top, the guts change all the time as we try to make things faster.

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