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Jim Wilson

Vectorworks, Inc Employee
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Everything posted by Jim Wilson

  1. Jim Wilson

    Service Pack 3 for Vectorworks 2019 released

    If this ends up being more of a broadly applicable thing, I'll create a dedicated post, but for now: Anyone using Vectorworks 2019 that had to drop the Tools > Options > Vectorworks Preferences > Display > Navigation Graphics to Best Compatibility or to Best Performance and Compatibility in 2019 Sp0, Sp1 or Sp2 should retry using Vectorworks in Best Performance mode. This is the mode that uses the latest technologies in the VGM and a large number of problems that caused users to have to drop this setting in 2019 have been corrected which could make things much smoother on superior hardware, but only if this setting is reapplied.
  2. Lumion LiveSync was added in 2019 SP3. (To be fair we planned it before this post, but ill absolutely take credit for a 2 month turnaround on a major wishlist request 😉 ) There are also plans to support other major similar rendering packages. This is the installation and basic usage video made by Lumion themselves: I will be creating some in our style with some additional information and tips shortly.
  3. Jim Wilson

    Twinmotion Plugin + Sync

    Lumion was the first rendering LiveSync partner we released for in the freshly rolled out 2019 SP3. We plan to integrate with more of these applications like TwinMotion as soon as possible. I was asked a few times why Lumion was chosen first, and it was mainly because the project simply moved along the fastest and our contacts at Lumion responded the quickest to our reaching out. We absolutely don't intend to limit external renderer choices to Windows.
  4. Jim Wilson

    Vectorworks 2019 SP1 Updater Not Working

    If anyone is still having update problems, likely its a user account issue since its affecting the same people and machines across multiple patches. Get in touch with tech@vectorworks.net and they should be able to get you cleared up.
  5. Jim Wilson

    Summit 2019?

    It is looking like we will be shifting how often we do Summits, as they're awesome, but take a huge stack of resources to plan and run. I have heard most recently that we will be shifting to doing a summit every 18 months or so, with it being unlikely that there will be a Summit in the year 2019. From what I have seen, I would expect the next one to be Q2 of 2020. They've told me it's somewhere sunny and warm and not on the east coast of the US (Fairly certain it will still be within the continental United States) but I don't know much beyond that yet.
  6. Jim Wilson

    Service Pack 3 for Vectorworks 2019 released

    Videos on the new features can be found below:
  7. Jim Wilson

    Vectorworks Graphics Sync (VGS) API

    I havent seen this demoed yet, but that is indeed the idea and I have heard this mentioned. The research team has the full pantheon of headgear devices to experiment with and they have been.
  8. Jim Wilson

    Service Pack 3 for Vectorworks 2019 released

    Woops, fixed, thank you! It can be found HERE now for real. If anyone has any questions involving the fixes or new features, feel free to ask them here, I am now free to discuss all details.
  9. Jim Wilson

    Service Pack 3 for Vectorworks 2019 released

    There is, I believe that tech@vectorworks.net is the best contact to get yours. They customize them based on what modules/products you use.
  10. Jim Wilson


    What happens in the other two Display modes after a restart of Vectorworks? Does it behave the same?
  11. Jim Wilson

    Service Pack 3 for Vectorworks 2019 released

    Like 6 things you and I have discussed repeatedly about geometry scaling within containers should now work as we expect. If you find any new hangups, we can start new threads on them to keep things clean and focused.
  12. Jim Wilson

    Installing third party plugins

    Different plugins are installed in different ways depending on the developer, but in general if you don't see a "Plug-ins" folder, you can create one and it will work just fine. You should completely close Vectorworks before doing a plugin installation however and relaunch it after you finish copying the files.
  13. Some customers have reported problems with Vision 2019 rendering lights on macOS. The problems are caused by a macOS driver error related to Nvidia graphics cards. We have been in official communication with Apple about this issue, which they have acknowledged; they have not yet provided an estimate for resolution. Until then, we suggest the following temporary solutions: Recommended: Use Boot Camp software to install Windows on your computer, to enjoy the full performance of Vision 2019 and your Nvidia graphics card. Alternatives: If possible, exchange your Nvidia graphics card for an AMD graphics card. For computers with both integrated and dedicated graphics cards, shut off the dedicated Nvidia graphics card by downloading an application called gfxCardStatus (https://gfx.io/). Note that Vision 2019 does not fully support integrated graphics cards, so performance may decrease significantly. We are urging Apple to address this issue, and we apologize for the inconvenience. Please contact tech@vectorworks.net with any questions.
  14. Jim Wilson

    DXF R12 Export problems

    @Nina Ivanova do you happen to know the answer to this?
  15. Jim Wilson

    macOS Mojave (10.14) Compatibility

    It has not yet. I haven't had a chance to ask Engineering why, I will do so. However ( a personal hunch) it might be something they reserved for a full version release because of the level of testing required for it.
  16. Jim Wilson

    Vectorworks Graphics Sync (VGS) API

    VGS is the tech that will let us send anything the drawing area (so, anything the VGM is doing) to other applications, engines and services in an intelligent manner, as opposed to previous "dumb" single shot formats like File > Export and Send to Cinema4D etc. It's a huge part of why we've been spending so much time upgrading and moving elements to the VGM.
  17. Jim Wilson

    Service Pack 3 for Vectorworks 2019 released

    Below is a summary of issues corrected and changes made between Vectorworks 2019 SP2 and Vectorworks 2019 SP3. A full list of all fixed issues listed with their bug IDs can be found HERE. General: Scaling of Symbols including multiple types of geometry should now work as expected. This was not a single bug but a number of related issues and requests Dragging a number of resources from one location in the Resource Manager to another should now affect all selected resources as expected Rendering: Corrected an issue that would cause Grouped objects to Render tab to become locked Fixed a number of problems related to the display of Roof Face textures OpenGL scaling of Wall textures should now match the expected appearance as Renderworks does A large number of causes for black viewports and missing geometry have been removed or corrected Publish should now update rendered viewports on command Corrected a number of issues that would prevent animation transitions between saved views from playing properly Project Sharing: Corrected a number of issues that would cause a Project Sharing to commit to taking longer than it should Corrected an instability related to text style conflicts Speed improvements in certain slower use cases Corrected a problem that would prevent the placing of certain object types in Offline files Fixed an issue related to symbol replacement in VWP files Spotlight and Vision: Fixed an issue where the Instrument Summary could become inconsistent Flipped Symbol Edit Mode should now display instruments properly Corrected a number of instabilities related to Hanging Positions Load objects can now be attached as expected in 3D views Auto numbering should now increment as expected Landmark: Improved the responsiveness of Site Model Sculpting highlighting Replacing a Hardscape should now offer the default Hardscape Content as well as content from within that file Architect: Stairs should no longer position loci erroneously Some stair dialogs will now show an indicator for values that can not be calculated Walls that did not convert properly from 2018 and prior versions into 2019 should now do so Data Tags should no longer rotate along with the rotated plan Corrected a number of issues related to custom IFC presets
  18. Jim Wilson

    "Dirty rendering"

    Note how his reflections are set to 6, this is WAY higher than I have recommended in the past since it doesnt affect the reflectivity appearance all that much beyond 3. Its looking more and more that this option is also controlling how many times light is allowed to reflect, which is supposed to be also controlled by indirect bounces, or at least thats what I had thought. I'm going to be confirming and filing for separate control of this for more efficient renderings.
  19. Jim Wilson

    wall caps not rendering

    With one of those walls selected, in the Render tab of the Object Info palette, under the "Part" dropdown there should be caps listed there, and you can then select them and revert them to use the wall overall texture. If you don't see that let me know.
  20. Jim Wilson

    Texture Bug 2019

    A fix was found for this, but it will not make it in time for SP3, it is currently slated to be fixed in SP4.
  21. Jim Wilson

    Extending student license

    It looks like this was already approved, is it still not working for you now? It looks like it was approved within 20 minutes of being requested.
  22. Jim Wilson

    ready to make the plunge to Mojave

    I personally recommend waiting until 2019 SP3 if you haven't updated already. I am still getting reports of the last Mojave issues with SOME people on 10.14 and 2019 SP2 but not all. SP3 should be out very, very soon.
  23. Jim Wilson

    Stair Tool - Pain Points

    The point of this thread is to collect, collate and discuss needed improvements to the stair tool. For the purpose of this discussion, it should be assumed that all changes are possible, up to and including rebuilding the tool from scratch. However, we will leave the decision on how go about it to engineering, instead we will focus on what exists that needs improvement, what exists that does not work at all, and what the tool is not yet capable of that it needs to be in order to satisfy our architectural users specifically. Everything from the creation UI through the final resulting geometry is on the table and mutable. I will collect the items here, and if one or more spread into a more specific and complex discussion, I will split those off into their own threads as needed, but we can treat this overall as a single massive feature request which is not how we normally do wish list items. I, and I’m sure many here feel this issue is important enough to bend the normal forum rules at least for now. The below are in no particular order. Please try to avoid “We shouldn’t do X until we do Y” or “Don't listen to Bob, it should be done the way Charles said!” types of deadlocks, we will let the engineering managers handle implementation and scheduling. What we should focus on here is what is needed conceptually. Section and Clip Cube Appearance: (These issues have been identified and plans have been made to correct them, so we can leave this aspect out generally for the time being.) Length/Height Limitation: It is not possible to create a greater than 2-story or 3-”sided” stair. Users must stack multiple stair objects on top of one another. This is felt to be a regression since Custom Stair was capable of simply adding more platforms and flights to accommodate. Users need to be able to create a single stair objects that can span as many vertical stories as their building has. Railing Geometry: The generated railing geometry is very often incorrect. This is most easily seen on a default U configuration stair, the inner bends twist and warp in an unacceptable manner. Rectangular handrail profiles seem to suffer the worst in terms of bending and breaking randomly near corners, but even round profiles that manage the bends properly are faceted and not actually round which looks particularly bad in renders when using reflective textures. This is compounded by the fact that even when these railing objects are correct enough to be used, it is not possible to apply a directional (usually wood) texture to them as the mapping is warped and bent. Users are limited to solid colors or textures without any patterns at all. To go further on railing geometry, if users choose to disable the rails and handrails built into the Stair tool, they then turn to the Railing/Fence plugin object, which does not acknowledge or interact with the stair tool, making even manual clicking on each tread and platform location to draw out a railing impossible without excessive editing. This makes what would appear to be the most obvious workaround available even harder to work with and both of the above result in users creating extrude-along-path objects with their own custom rail profiles, which of course have to be configured manually each time the stairs core parameters are altered. Users should be able to add their own 2D symbol as the profile for handrail/guardrail/post geometry right in the Stair UI. We could never hope to preempt every possible configuration, so the ability to fully define it from scratch should be handed over to the user. Often, railings are mounted not to the stair itself but to the nearby walls. However, the current stair forces the user to pick one, regardless of whether walls are adjacent to each flight and platform. This is far from the most pressing issue, but the ability of stairs to detect adjacent walls and allow users to override railings on those sides is needed. A decision needs to be made: Will Stair objects contain their railings as part of the Stair plugin, will we offer a Handrail tool that is capable of linking to and intelligently adapting to a Stair object, or will we offer both for different scenarios? In-place edit-ability: Users want and need the ability to select and edit at least some parameters, if not all, while in the 3D drafting environment. Currently, all input must be done via dialog boxes or OIP fields. OIP fields would even be acceptable if it were possible to click or right click on a stringer, tread, platform, or railing of a stair and simply choose “Edit” and be taken right to the appropriate field in the appropriate palette or dialog. Visual Stair Creation: Designers are visual people. There is a reason they don't do data entry as their career. They understand what they can see and touch above many other ways of thinking and expressing ideas. Stairs all now have to start from a predefined simple template, when the opposite is often needed. A drawing mode that allows users to mouse click between the starts and stops of flights, modifier keys to insert platforms, winders or curves, or even multiple click creation where the user defines the depth and angle of each tread would be welcome improvements. The best example I could find of this UI was in Chief Architect where this is the default method of creating stairs. The current methods of adjusting portions of a Stair are limited to distances and angles and it isn't always clear where each value is in the dialog and what it controls unless you confirm the change and hop back out of the dialog which it time consuming, when this method of defining a stair would probably be the second or last choices of most designers. If we want to predefine many of these stair modes, they would best be stored as a Style resource instead, for stamping down standard stairs that only suit standard situations. Not forcing users to always start from these points. We want to encourage creativity and this does the opposite. Preview/Viewing Resulting Changes: It is very difficult to get an idea of how applied changes in the Stair Settings dialog box actually appear. Yes it’s possible to view the stairs in all of the standard views, and this is an improvements over older versions, but it needs to allow free rotation, pan and zoom via the cursor in the Settings dialog. Especially when attempting to correct railing detail issues, a perfect orthographic projection is often not helpful as it obscures the areas users need to focus on. Not only should there be more free view control in this dialog (or, perhaps the removal of the dialog entirely and have changes appear live in the drawing?) but the preview itself should be expandable all the way to full screen as it is in the Image Effects dialog. In either case, there is far too much need to bounce in and out of the Stair settings dialog repeatedly when making changes. Documentation: There are a number of very commonly needed construction drawings required as output for stair filing. Plan view with riser counts, top front and side views with full dimensions, section views, etc. These could be created automatically for users on a defined sheet from a button right on the stairs object info palette and linked so that if the user made updates to the stairs, these viewports would update themselves automatically, or at least allow the suer to update them when ready, but keep them linked so that a change to a single stair object didnt require a lot of manually editing its associated viewports as it does currently. Wrap-around Stairs: There is no clear provision for creating wrap around stairs as are commonly seen on decks, patios, porches and main entrances. These types of stairs are common enough that our default Stair tool should be capable of handling them. Custom Treads: A method of overriding any given tread, especially those at the top and bottom of a flight, needs to be included. Users need to be able to define the shape of a tread manually to allow for not only artistic customization but also to accommodate existing construction during renovation. This would also allow for the aesthetically pleasing gradually-flared bottom treads very commonly seen in high end construction. If a user needed to, they should be able to manually define the plan profile for each individual tread themselves. This would of course necessitate that they be able to disable all automatic limitations that force stairs to adhere to a code. The designer should have this freedom. Stair Types: The current possible configurations are U, O, L, Straight, and Circular. These do not allow for stairs with a continuously variable curve, flared stairs, or S-style stairs that require at a minimum two inner and outer radii. Users are currently forced to cobble together multiple separate stairs to accomplish this and this makes layer and level height changes significantly more time consuming. Texturing: It needs to be possible adjust the texture mapping on rails, posts, treads, platforms and stringers separately, not simply allow users to change which item gets which texture as can mostly be accomplished now with Class Attributes. This is a broader issue that also affects Windows, Doors and more complex Wall setups, but it bears listing. Underside ceilings: It needs to be possible to add a smoothed ceiling to the underside of stair objects. The geometry generated currently on the bottom of stairs is often very polygonal and mesh-looking, and users must manually add the intended flat ceilings to these areas, and manually update them if they change stair, layer or level heights. This is more important than ever now that we have interior panoramics exports and walkthrough/webviews that will have viewers staring right at this geometry as they walk around.
  24. Jim Wilson

    Trouble Texturing Cor-plast

    I THINK I cover very close to that in this video: https://www.vectorworks.net/training/2016/getting-started-guides/renderworks/Gsg-2016-r11-backlit-and-glow-texture You would use Backlit for the transparency I think and then using the corrugated plastic texture for the image shader would get that patterned translucent effect. EDIT: I think Stephan Mönninghoff explains controlling it further in the second half of this video:
  25. Jim Wilson

    Hardware Benchmarks

    This article lists all hardware tested directly by Customer Success along with associated scores:


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