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Victoria Casey Fierro

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Posts posted by Victoria Casey Fierro

  1. THIS LICENCE IS PERPETUAL BUT PLEASE BE AWARE OF THE INFORMATION BELOW FROM VECTORWORKS

     

    After January 1, 2023, any perpetual licenses sold or bought between end users will not be eligible for upgrade and will not be able to be added to a Service Select contract. If you choose to buy an older version of Vectorworks from another user, the license is yours and will continue to work as long as you have a compatible operating system, but can’t be transferred into your existing Service Select agreement and you will not be able to assume or transfer their agreement.
     
    If you are buying or selling a license with another user, you can reach out to the Vectorworks customer service team at customerservice@vectorworks.net and we will provide a Transfer of Ownership Form which will notify us of the new owner of the license for our records and to provide technical support if the license is still within its support window.


     

     

  2. Thanks Juan, 

    We are having real trouble with the project sharing set up! 

    Now we have managed to have all the users open it and able to use it but project file does not update and doesn't save on our server!! 

    It's a nightmare - we will have to go back to copy pasting the old fashion way!

  3. Thanks for your response. 

    That is the problem the person who is administrator of the drawing cannot find me to give me permission.

    I do not come up in order to give me access to the files.

    The other non admin person who has a vectorworks using her name as on the licence comes up as a user that can be added to the list of people.  

    Maybe that's what I need to change my user name. 

  4. Hi - we do all have licences ( three in total) only two of the programmes are named  the same.

    We don't know if this is causing a problem with " finding' other users or not which basically isn't letting me access other than to read only? 

    attached the  message i get. 

    Screen Shot 2020-08-03 at 15.05.05.png

  5.  

    We are experiencing problems with project sharing.We are using 2019

     

    There are three of us but only two people can access the file. The Administrator and one other.

    I am unable to check out drawings because it said the "Project fIle is in use by another user"

    I am not able to ADD myself to the administrators list of people.

     

    We have two vectorworks licences with the same company names but not the same licence obviously.

     

    Is that the possible reason?

     

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