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sbarnett

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  1. Is it not the purpose of the group tool to keep the items together? It is a STUPID level of frustration to not be able to perform the most simple of tasks. Group objects. set X pos of grp to 0 Watch your group separate and scatter. Exactly the results you want from the tool. 2024 sp1
  2. GDTF mode gets bugged and the OIP will show none but still have data stored. select a generic GDTF Mode then Choose None again and it will function normally. GDTF Mode supersedes standard modes
  3. Deleting the Hoist is the only options I have found for this
  4. None of your requests exist or work with the current tools. LED Screen tool only counts panels in a configuration there is no way to attach any additional hardware to the screen. you have to manually add the additional weights for each component to the total weight of the screen and the screen can only be square or rectangle. there is also no way of mixing standard and XL size panels in the same screen. The shortcomings of the Tool are vast.
  5. I have Issues with the Audio Array Tool and Motors all the time with this exact problem. No amount of restarts will fix this. Using Symbols compounds the Problems because when the Bumpers and Speakers are imported from the manufacturers. Vectorworks Does not apply a Filter to make sure the Dimensions of the Objects are in the correct Units. There are a tremendous number of speakers and bumper symbols that have the Dimensions in Feet instead of mm. So, you have to manually go edit the Record attached to the symbol and add "mm" to the Number in the fields to get the Size of the object to be correct. I have reported this error for 3-4 years in a row and NO ONE CARES! If they cannot be bothered to fix such simple errors, I refuse to hold my breath for them to fix the More Major Issues of you cannot attach a motor to the Array. I submitted the error for not attaching motors correct with a File supporting the problem less than a month ago again. maybe in VW2025?
  6. I would not hold my breath for this. They need a complete redesign of the tool to not only handle curves but non box shape configurations. LED panel configs are more than square or retangle. if you draw multiple screens there is no way to map texture across surface of multiple elements. The ways this tool is lacking is vast.
  7. I Have reported similar bug in Spotlight using DLVP for rotated truss angles. DLVP would gain random Z elevation when opening file or During Publish. Sent them a Video of Repeatable steps to reproduce back in 2018. The bug still here. Insert Surprise emoji ...... They added Truss Rotation as a feature instead of fixing this.
  8. And NOTICE the Complete Lack Of Response to the Real Issue. That They Know They Release Broken Software Riddled with bugs year after year. Instead of calling it a Release Candidate Or Beta. They Put Their Name On It and release it as a Finished Ready for Production Product when It Is Not. And When You Point This Out They Stop The Conversation.
  9. There is no added security in requesting a second reply from what by your explanation could be a compromised email account. If someone had hacked my email to send a cancellation notice. What security is achieved by requesting a second reply from the same said compromised email? Which by the way they accepted and canceled. and by that means I could still be the Said hacker going to town all over the forum as well. there is no 2 factor there. So I discard this as not valid.
  10. This is Just More of the same reply. While not addressing that your software is not usable before at least SP3 because there are so many bugs that Your QA team seem unable to find but yet your Paying Customers seem to find with ease. Another example of Not Listing to your customers. The Best Example of this is the Reply I had to send your Customer Service when I was canceling. I was Asked To Confirm that I really wanted to Leave. My Reply: This Email Requesting Confirmation is just another Baffling display of How Disconnected as a company you are from reality. And Further Proof you do not listen to your customers. How can " I am canceling Service Select and will no longer be a customer. " be interpreted any other way? The Below Reference Support Discussions and your OWN SUPPORT REPLY that your software is not usable before SP3 Plus the Fact That Bugs I submitted Years ago are still Reproducible Today Bring Me Daily Frustration. YES I AM 100% POSITIVE I NO LONGER WANT TO GIVE YOU MONEY FOR ANYTHING! CONFIRM! CONFIRM! CONFIRM! And I will Try to convince as many people as I can to do the same.
  11. I Believe the Only way to get Through is to Hit them In the Bank Account. I have already Canceled and Told them I Give Up In Frustration and Disgust. I simply cannot take the Crap that they force on us year after year any more. 2020 is nothing but a crash fest. I can crash Vectorworks in 2 clicks %100 repeatable by using the insert drop tool? as well as: I have been forced to set auto save to every 5 minutes and Still feel Like I should Click Ctrl-S after almost every action. I am not getting Paid to Bug Test your Issues. Where Can I submit my invoice for my time? Service Select Provides ZERO Value. It Only serves you with Phone Support That Further Re-enforces this we will let people who are paying us test it for us mentality. Stop The Insanity That lets them think they can get away with this. Until more of us stand up nothing will change. Years of complaints in the forums has a track record of ZERO RESULTS.
  12. The Pictures are 1 of each Rotated check box clicked 1 without Fail Answer Try Again
  13. Is it lost on you guys that this basically Confirms my argument that everything up to SP3 is a Release Candidate because you cant fix all the problems in the release version until then? Truth in advertising goes along way.
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