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Client sends logo as .eps file. Need to be able to extrude it for use in 3D solids operations. Can't figure out any conversion that'll get me the outline of the logo. It's a straightforward logo with clean edges. Ideas? Thanks.

Bought a model from Turbosquid. Complex model. I've been able to import the 3ds version as both mesh and 3d polygons, but the textures don't carry over. Turbosquid's response was, "This model is using VRay materials and the textures will need to be applied manually in your application. Sorry for the inconvenience." I don't understand that...vray materials? There's a c4d file, but VW2010 doesn't seem to import that. What are my options? I'm not sure of the best way to import different file types or get textures applied to the 100,000+ polygons. Any experience with what tends to work best? Thanks.

Yes, of course. If the window or door is in a round wall, then all of their components should behave as they would be constructed. Otherwise, what's the point?

When I specify a round wall in a design, and the builder includes a window, they use a polyurethane or similarly bendable trim to conform to the wall's radius. When I add window trim to that window in VW, it stays straight and disappears into the wall at its midpoint. That means that for windows and doors in round walls, I have to create a separate object for trim, match up the hole for the window opening, and match the placement of the window. If the radius of the wall changes, or the window size or placement changes, I have to rebuild the trim. Sure would be nice if the trim of a window in a round wall acted like it was in a round wall and not a straight wall. That would yield huge time savings for those of us who daily work with round walls.

In all my work with lofted surfaces and non-regular walls, I've had to punch holes into the surface and align windows manually. If there's an automatic way, I haven't found it.

She put me on hold for a few min and then essentially told me what was in that link. Is it the cart or the horse...dunno? Either way, a Setup Asst could manage this far better than me trying to write notes about which customizations I made and which I didn't, and then replicating that. Same with resources and prefs. Throughout today I ran into a number of things that didn't work as before, and then had to search for the pref and set it as I had it in 2009. Not trying to load on the griping...just giving them an accurate window into a user's experience with manually updating dozens of items from each version to the next. That might help them understand our experiences working with their product.

I'm happy to report that the bulk of this bug has been fixed! I can add windows in the normal, expected way, and get a reasonable result. Trim is still a mess, and disappears into the wall at the top and bottom midpoint, but at least I'm not fighting crazy artifacts.

I called Tech Support about all of this before posting the wish, and they advised against copying the pref file. Said it wouldn't work because the pref file held the serial number or some such. Certainly file formats change from version to version...I get that...but it wouldn't be difficult to match up identical prefs and libraries from the prior version and have a setup assistant to lead one through the new or changed prefs.

Read "hours" as "time" if you wish. I was at it last night and again this morning. Still don't have all the things set up as before, but can't remember each and every customization...which is the point of having some sort of automatic conversion. I just converted to Snow Leopard the same day, and they converted umpteen settings and preferences automatically. That made VW's do-it-yourself process extra aggravating.

This is a great feature, but it's less great than it could be (in my world, anyway) because it doesn't use the fill color. If I color some object--pavers, for example--for easy identification, then it'd be nice for that color to carry forward to other than plan view. The outline now shows...why not fill color?

Every year I have to recreate workspaces, re-add libraries, remember and reconfigure all preferences. (Yes, I can find the workspace files in the support library and copy them, but it should be automatic). Wastes way too many unbillable hours. Why should I have to respecify Autosave options when I've used the same one for the past X years? Why should I have to search through all the libraries for which to include in the resource browser, and inevitably miss one? There should be a setup assistant to get you close to your prior setup so that you can be productive from the get go. Not having this, and having to devote hours to just getting back to your prior starting point, ends up reflecting poorly on the new version at the exact time when you'd want it to be making a good impression.

For most renders, I get by adequately with the xfrog/image prop trees and plants. Now I'm doing some artistic renderings and don't want photorealistic greenery. I recall in the past having some 3D trees and shrubs that were cartoonish, which is just what I need now but cannot find. Am I imagining that? The Place Plant tool shows nice plant objects, but none seem to have the 3D component. What am I missing? While we're at it, I can't figure out the relevance of "Enable 2D Plant Rendering." Just seems to add a few lines. Thanks for any clarity...

Or edit the 2d element in your file and change the line weights (double click the object).

The only time I do hidden line renders is for elevation drawings. To do those, I "convert copy to lines" and then edit the group and touch it up as need be. Not exactly what you asked about, but perhaps another way to achieve a comparable result.

One more upgrade (SP4) and one more version that doesn't fix the junk that shows up when placing a window into a round wall. Sigh. One more submittal to Tech Support. This is such a big time waster, and would seem to be an easy enough bug to fix. It's frustrating to keep bumping into this.