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Raja

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  1. New service pack = great improvement in speed and far less jumpiness!
  2. Also having this issue in VW 2023, fairly frequently. Latest service pack is installed. It crashes the program.
  3. The new Dell has only a SSD, and it runs Revit at lightning speed, much heavier lifting there. And VW 2023 runs fine on it.
  4. Another "quirk" I guess. I've had to hire a professional IT person to try to make VW 2024 work on this new machine, I have a whole other thread about the ongoing saga. thanks anyways.
  5. Thanks Pat, I double-checked and it's still not showing anything. They do show up in 2023.
  6. Hi guys, anyone know where the image props for human entourage went in 2024? I have searched the Resources palette for every phrase I can think of and can't seem to locate them.
  7. Update: 2024 is still slow and jumpy. It is better than before, but not up to snuff.
  8. Mine is still slow. Better than before I hired the IT guy to take the nuclear option on the machine, but 2024 still just lags like crazy. Frustrating. Windows 11 must be the issue.
  9. Resolved: The IT person reset the machine for me, removing everything and reinstalling Windows 11 and my softwares. Vectorworks 2024 has been running as expected after a day of use. Happy it's fixed, though definitely annoyed with Dell for shipping something that wasn't set up properly, and will be canceling their unhelpful tech support. Thanks to everyone here for your comments on this.
  10. Yes that is what is supposed to be there per the videos I watched. Unfortunately I don't have those options..."resource list is empty"
  11. @Kevin K I got the Windoor set up and have the pivot door in, which is super awesome! I'm noticing though that there aren't any options for the Door and Window ID Symbols. In the tutorials when you click on Door ID Symbol, there is a whole list of tag styles to pick from. When I click on it on my machine it says "Resource list is empty". Have you encountered this/ any ideas on how to get them to show up? It would be a lot better to not have to hand draw in a door tag... Thanks again!!
  12. Hey thanks, I appreciate that and I'll add it to the list. I ran into several more error messages and then the .exe files to uninstall VW were missing, apparently I deleted them without knowing it, and I had to do actual work; so I closed the machine and started working on my old Macbook Pro 2017 instead. I have a quote from an IT person to come to my house to try to help with the new Dell. I've only used PCs in offices where an IT person did all of the stuff that is done for me in the background on Macs, and I seem to make it worse and worse when I try to fix things. It's really frustrating since basically all architecture software is made for PCs except VW and I need some of those programs.
  13. Update: after 2 hours of Dell tech support and 2 hours of Vectorworks tech support today, both remote operating my machine and troubleshooting, including the items suggested here, there is no clear source of the problem or a solution. VW has sent the issue to engineering. Likely next step is to completely wipe the machine clean and reinstall Windows OS, and everything else. VW tech support did note that 8/10 times for PC users, switching the graphics to the discreet GPU is the answer, but in this case it didn't help. I am uninstalling and reinstalling the program for a 3rd time out of desperation. Will post again when a solution is found.
  14. Thank you, I really appreciate your feedback. It just crashed again just trying to switch from one sheet layer to another. I contacted Tech Support last week and uploaded a sample file, the crash reports and explanation of what's happening. Waiting to hear back and will bug them again. I will try your fixes in the meantime. There's not anti-virus on the machine other than what is built into Windows. Tough transition from a Mac! Fingers crossed!
  15. Spent all day trying to use, restarting, uninstalling, and now reinstalling 2024. It is up to date. Literally every action in this program lags so much that the software is unusable. Starting the program takes 2+ minutes. Switching from one sheet layer to the next takes 20 seconds with "viewport caching" notification on the screen. Creating a new sheet layer takes minutes. Selecting a detail callout takes 5 seconds. And so on. I have a 3 month old laptop with killer specs that can run VW 2023, Revit, Bluebeam Revu, Word, Google Drive and Photoshop all at one time without issue. Any fixes? Does it calm down after a week?
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