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Amanda Priano

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Everything posted by Amanda Priano

  1. I had the exact same problem when switching to a Mac Studio M2 in the last few weeks. I ended up just deleting it and reinstalling VW with no further issues.
  2. I've used VW for 17 years and it seems that my symbols library has gotten jumbled up where some items appear multiple times. Is there a way to restore to eliminate the duplicates?
  3. @Matt Panzer Any idea when this will be resolved?
  4. I'm looking to upgrade my mac in the next few months, and I'm having trouble figuring out what's the best thing to get. I have the VW requirements info, but I don't want to get the bare minimum and wish that I had gotten something better after 2-3 years. The business folks at Apple put this together: Mac Studio: Apple M2 Ultra chip with 24-core 1 CPU, 60-core GPU, 1TB SSD MQH63LL/A Configuration: • AppleM2Ultrawith24-coreCPU,60-coreGPU,32- core Neural Engine 64GBunifiedmemory 1TBSSDstorage TwoThunderbolt4ports,oneSDXCcardslot FourThunderbolt4ports,twoUSB-Aports,one HDMI port, one 10Gb Ethernet port, one 3.5 mm headphone jack But there's also an option that's basically the same computer except it's got a 196 unified memory rather than the 64. Obviously that sounds better, but it comes with a hefty price tag. Would 196 make my rendering way faster than 64? I've got 16 now and it's like a turtle.
  5. I sent an email to tech. Is there another method?
  6. I'm having the same trouble and asked this question in the forum earlier today. No answer yet.
  7. It looks to me that your line isn't closed, so it's picking points to shade based on the end points. Try clicking "closed" in the object info box to make it a complete rectangle and see if that helps.
  8. I have a couple files I've converted from 23 to 24 and when I have windows that have mulls (custom window with >1 row and/or column), it's shifting the mullion one bay to the right (in plan) so that the window does not have a mullion between columns 1 & 2, but then there is a mullion that overlaps with the right jamb. It's consistently doing this with every divided window. Never had this problem in 23. Anyone have any suggestions or do I just have to wait till service pack 1 comes out and hope they've fixed it? Broken Window Mull.vwx
  9. Jim, I had this problem with VW18. Go to Font Book in applications. Select all the fonts, then select File > Validate Fonts. This will identify any non-validated fonts and you can remove the checked ones. I also manually deleted any duplicate fonts. Be sure to restart VW after running through that. Basically what VW told me was that the program was creating duplicate, bad font files which were causing issues. I haven't had the issue since. Hope that works for you!
  10. I'm mac based: I've not had this problem since running a font validation and deleting all of the bad fonts. Somehow vectorworks was duplicating fonts and they were corrupt... or something like that. It seemed to clear everything up.
  11. VW18 seems to be causing some issues with the font library - Font Book on a mac. We've had to go into Font Book, validate all the fonts, remove the ones with issues, then restart. For some reason, there were a lot of duplicates that seemed to be causing issues. Even after that, I had to delete the fonts I'm using in VW18 even though they didn't come appear to have issues in Font Book, and then reinstall them. Since doing that, I haven't had any issues. Hope that helps.
  12. Nevermind. I figured it out. Styled windows...
  13. I'm looking to download the Marvin window library. I see Pella in the list of downloads, but no Marvin. Within VW18, I only have the universal Marvin window, not the library.
  14. Thanks Jim. I've tried both of those things. The rasterizing still leads to a look that isn't quite right. And I've done the font validation with no success.
  15. After downloading VW18, I’m having trouble with my fonts changing between VW and PDFs when using the Publish command. I'm only trying to use Arial & Times New Roman... nothing fancy, so it's not a font error. If I create a PDF by using File > Print > Save as a PDF, there aren't any issues, so it seems to be a publishing issue. I can select the option to Rasterize, which makes the font spacing appear correct, but it causes the text to thicken and look rather murky. Anyone else having this issue? Any suggestions? I've been back and forth with tech support, but they're unable to duplicate my problem using my file.
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