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About kylewurtz

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  1. kylewurtz

    Export/Publish PDF Line Quality

    I was having the same issue but after reading through several forums and messing around with things I have found a solution that has worked for me in Vectorworks 2018 in case anyone still needs the answer to this question. What worked for me was going into Tools > Organization > Sheet Layers, selecting all of my sheets, clicking edit, and then changing the sheet dpi to something much higher. It gives you an obscenely long render time but my pdfs are no longer fuzzy! I hope this helps someone else!
  2. kylewurtz

    Unable to install Vectorworks libraries

    Thanks for helping me find the email when I looked up tech support it took me directly to these forms and I didn't see a way to email or call anyone.
  3. I got Vectorworks a year ago and have been extremely impressed with it. However recently I got a new computer and had to re-download Vectorworks. It has worked flawlessly up until I tried two days ago download the Vectorworks libraries. When I did I got the attached error message. Which said, "We have attempted to install the package three times without success. This is abnormal, and it is suggested you wither try again latter or contact customer support." So I did what it said and waited until today and got the same message. Anybody have any ideas?