Domas

If you just need to change your serial number or if you have purchased Vectorworks during your 7 day trial or just tested Vectorworks using a trial, you will need to switch to the professional license that you own in order to continue using Vectorworks. You can do this by following the steps below: 1.Open Vectorworks and create a blank file 2.Go to “Tools > Options > Vectorworks Preferences...” 3.Once you have Vectorworks Preferences open, move to the Session Section and click “Serial Number...” 4.Click on “Remove” to remove your previous serial number 5.Click on “Add”, input your professional serial number then click add again After following steps above a message will ask to restart your Vectorworks. After closing and relaunching you are ready to use Vectorworks with your new license serial number.

These steps are only needed for the server machine that will be hosting the G series license for Vectorworks. If your serial number does not being with the letter "G", you do not need to continue reading. 1. Download the latest Vectorworks installer and extract its contents. 2. Open the folder named Network Licensing Software and choose the appropriate operating system installer. 3. Double click on the installer to run it. Proceed with the installation. We would recommend to keep the default settings during the installation. Change anything only if you are sure you have to follow your company guidelines. Installer will require for your activation key which you can find in your customers portal or you can contact your local sales team for more information. After Vectorworks Site Protection Server application is installed the app should launch automatically and will be either under Windows widgets running under hidden icons or under MAC OS widgets in the top right corner of your screen. Please see screenshot under step 4. 4. Click on the widget to expand the drop down and choose Vectorworks Site Protection -> Set Up Web Access Account. A window will open to allow you to set up a web access account log in name. 5. Open https://localhost:5054 using a browser. Please note that we have seen some issues using Microsoft Edge or Safari. We would recommend using Google Chrome or Mozilla Firefox. 6. Log in by using the user name created and the password field empty. 7. On the left panel please choose the option to Change Password and set up a secure password. For more information about setting up the Vectorworks Site Protection Server application please visit help.vectorworks.net and search for Installing Vectorworks Site Protection software.

If you find that your file is presenting you with visual glitches or unexpected low performance behaviour, there is a chance that this is being caused by problems with the Origins setup in the file. This problem can occur when the Origins have been set up incorrectly or if stray objects are far away from the internal origin. It is recommended that users of Vectorworks generally work within a 5km radius from the Internal Origin to avoid problems. Problems like this are common after importing DWG or any other file formats that were created without respecting this recommended working area radius. Here you will find steps on how to search for rogue objects that could have been accidentally placed somewhere far away from the internal origin: 1. Go to Tools > Organization > Saved Views and Create a New Saved view. Please make sure to click Save Layer Visibility and Save Class Visibility tick boxes. By doing this, we will be able to revert to the current state of the file in terms of layer and class visibilities, as further steps will require to turn all layers and classes on to be visible. 2. Go to the Design Layers tab and make all your Design Layers visible. Hold Option (Mac), Alt (Windows) button on your keyboard and click on the Visible column pictured as a little eye icon. 3. Repeat the same process for your Classes. 4. Ensure you have both your Class and Layer Options set to Show/Snap/Modify Others. 5. Ensure you have no objects Selected. You can double-check that in the Object Info Palette’s Shape Tab. 6. While in Top/Plan view, click the "Fit to Objects" zoom option. If, after performing these steps, Vectorworks will zoom out your design layer view and the drawing will appear to be very small or even in extreme cases barely visible on your screen, it means you must have a stray object sitting somewhere in the drawing. (We also advise doing the same procedure in Top/Plan view and a 3D view to make sure you don’t have objects far away, above or below the main drawing on the Z axis). You can now use the Selection Tool around the main drawing and then go to Edit > Invert Selection. This should select every object that was beyond your initial selection. The Object Info Palette will then show how many stray objects you have and what they are. Make sure to move them close to the main drawing area or delete them if they are not important for the project and was placed there by accident.