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chris cox

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Posts posted by chris cox

  1. I worked very closely with Tech Support and got the issue resolved. Contact them and be very patient as it can be a multiple reasons - such as how you are creating viewports to a setting. They will get you taken care of! I have had maybe one or two crashes since they have got me going.. Thanks to their patients to dealing with me on this - LOL- as I am sure they were ready to strangle me..

     

     

    • Like 1
  2. I created a custom gobo (well two of them) and when I import the artowork into the resource libraryit is placing the artwork in lower left corner of the area and causing the edge to be cut off. See snap shot from screen 

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  3. Clee - 2019 is so worth the cost of upgrading a graphics card and/or buying a new computer! Trust me!!!!! Where are you located at? I have some towers laying around that can handle 2019...

  4. Have you updated to latest service pack? That seemed to resolve my issue. If not contact tech support and they can help you pinpoint the issue - just be prepared that it may take some time for them to pin it down as there can be many issues that can cause it...

    • Like 1
  5. On 10/9/2017 at 10:14 AM, Bruce Kieffer said:

    The problem is related to CineRender. It is crashing. I spoke with VSS this am. They are working on it.

    I am having the same issue. Did they ever get yours resolved? Note: I am using a PC not a mac. I too have uninstalled and then reinstalled and it worked for a few hours then quit.

     

     

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