Alex Nicol

Vectorworks, Inc Employee
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About Alex Nicol

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    Greenhorn
  1. Hi, In order to view your 3D file offline in Nomad, you must first login. Then click the VWX file to download and open the 3D model. Later when you want to view it offline, just open Nomad and click the file. It will detect offline mode and allow you to view any previously downloaded files. Hope that helps!
  2. Hi, Thanks for the bug report. We have not seen this issue before. Can I ask what type of device you are using? Thanks, Alex
  3. Hi Kevin, Have you updated both the VW Remote Plugin and the Remote app? Here's the download for the plugin installer: https://cloud.vectorworks.net/products/remote/download/ Here are more in depth installation instructions: https://cloud.vectorworks.net/products/remote/install_guide/ If you could provide your Mac OS version and the mobile device you are using we will verify this is working for us. Thanks, Alex