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Article Comments posted by jblock
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@domer1322When the older version is deemed incompatible, it can be for a variety of reasons. In many cases, that version will not launch at all, or will cause such issues that its use is almost impossible. In other cases, there may be major tools or workflows that do not work. We say incompatible because it does not meet the standards that are acceptable for our software to run on an operating system and because it will not be updated in the future if any issues arise with that version on the incompatible operating system. In my experience, I have found that some users get lucky and are able to successfully launch a version of the software on an unsupported operating system, but it is almost always met with immediate performance and stability issues.
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Last updated on September 16th, 2020.
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Last updated on October 9, 2019.
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@_c_ Can you send me a private message with the UpdaterLog.txt files for the 2 problem users? I can take a look and try to figure out what is going on there.
Thanks!
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Last updated on June 24, 2019.
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you shouldn't need to open the .dll files. Vectorworks will access the necessary .dll automatically in the background. This article is just the steps on how to remove and reinstall the Microsoft Visual C++ components that Vectorworks needs to run.
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@apfelwerk I think it was just missing the extension. I edited the line in the article to:
/Applications/Vectorworks\ 2019/Vectorworks\ 2019\ Updater.app/Contents/MacOS/Vectorworks\ 2019\ Updater update-updater
Thanks!
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Yes, the macOS terminal commands should be the same for Spanish as well.
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Vectorworks Operating System Compatibility List
in Knowledgebase
Posted
Last updated September 15th, 2021.