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Vectorworks, Inc Employee
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Posts posted by inikolova

  1. Hi @girwin,

    I am glad it worked! You can select all of them at once and then and click Options (click to select the first and then Shift+Click to select the last. This will select everything in between). If you save the set, this setting should be preserved within the set. I think there is also some logic that sets this option by default for newly added sheets once you have selected it previously. So, over time, it should become the default for you as you start using it. 

  2. Hi @girwin,

    From the Export PDF settings, check the "Export the whole printable area as one page" and see if you get the desired results.

    You can find this setting on the Publish dialog, when you select the items you want to publish to PDF, and click Options. Note that if you are publishing more than one sheet, you need to make sure this option is set for all of them. 

     Screenshot 2023-03-29 at 5.34.16 PM.png

  3. Just to follow up here for anyone reading this post... After further investigation, it was determined that referenced geometry is getting exported in the .vgx file and appears to be working fine.

  4. @setdesigner,

    Redshift rendering is available on the cloud, please send me a personal message with your username, so I can investigate why it may not be working in your case.

    You can use the Publish command in Vectorworks to select individual sheets for export and submit to the cloud for processing.

    Yes, referenced geometry is not supported in the .vgx export currently. 

    • Like 1
  5. Hi @Jon wat,

    Are you submitting the .vwx for PDF generation from Nomad, i.e. for processing on the cloud? Only PDFs generated by the cloud contain measure data. Also, measuring works for top/plan viewports. Here is the Help article for this functionality: Ifhttps://cloud.vectorworks.net/portal/help/pages/measure-and-mark-up-pdf-files/. If you still can't get it to work, please let me know and I will try to help you further.

    Best regards,

    Iskra Nikolova 

  6. Hi @Tim Harland,

    I am sorry to hear that you are having issues with referenced geometry. There are a few prerequisites for referenced files to work on the Cloud:


    1. The referenced files must be uploaded to the same storage location as the master .vwx file. 

    For example, if your master .vwx file is saved on Vectorworks Cloud Services storage, the referenced files must already be uploaded at the time you submit the master file for processing.

    For example if your .vwx file is saved on your Desktop and you submit it for Publishing on the cloud, the referenced files won't be uploaded, so the cloud rendering would not contain the geometry, unless your master .vwx file contains the saved reference cache.


    2. Both the master and the referenced files need to be converted to the latest Vectorworks file version (which is 2023 currently).

    For example, if your .vwx file is created in Vectorworks 2022, you can submit it for processing, but the Vectorworks 2023 running on the Cloud won't be able to use your referenced files even if they are uploaded to the same storage, because they are an older version. 


    I hope that helps.

    Please let me know if I can assist you further in any way.


    Best regards,

    Iskra Nikolova

    • Like 1
  7. Hello @jnr,

    It is expected for the 3D model to contain all objects that are visible at the time of the export. I cannot think of anything that would cause this behavior by design. I looked at prior jobs on our servers and I think you are not using the clip cube export settings, so you should be able to see all visible geometry in your model. Your files appear to be coming from Dropbox storage though. I wonder if somehow Dropbox could be sending us an older version of your file to complete the job with? Would you mind uploading a copy of your file to cloud.vectorworks.net, and see if the 3D model gets generated successfully from there? That would at least give us an idea if it is a Dropbox specific issue, or an issue with the export in general.



    Iskra Nikolova



  8. I just got a tip from our Project sharing pro 🙂 . You change the visibilities in your Working File and Save & Commit. In the commit dialog, you have to make sure you choose to commit “view settings”. Note: only users with Project permissions or higher can commit view changes. 

    I haven't tried this yet, but I thought I would share so you can try also. Maybe it will work for what you are trying to do. 

    • Like 1
  9. Hi @Christiaan,


    Thanks for pointing that out! I will look into it. To be honest, I am not sure how the visibility of objects is set in the project file. I need to investigate and get back to you (and also update the Help article).

    Perhaps you can try refreshing your working file to be up to date with the project file and then generate the 3D model from there, to set the correct object visibilities?


    Best regards,


    • Like 1
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