Jump to content


Vectorworks, Inc Employee
  • Content Count

  • Joined

  • Last visited

Community Reputation

29 Great

About ASagatovVW

  • Rank

Personal Information

  • Occupation
    Senior Onboarding Specialist
  • Hobbies
    3D Modeling, Rendering, Videogames, and Level Design
  • Location
    United States

Recent Profile Visitors

607 profile views
  1. ASagatovVW

    Callouts with Multiple Leader Lines - Line Thickness Issue

    @loretta.at.large Hello, I just tested this and had one of our techs test it, and it doesn't seem to be occurring on either of our machines. Do you know if this is occurring with callouts you generated in 2019 or is it possibly coming from an older version (if so, do you possibly know which version)? Are you able tor replicate this with new callouts in new files on your end?
  2. ASagatovVW

    Imported DWG files very slow in vw

    I’m not sure if it is one of the glitches you mention, but in the provided screenshot, it looks like a bunch of stuff is crammed up in the top/left of the import. Any chance you could direct message me a copy of the DWG in question so I can dig into it?
  3. ASagatovVW

    Older versions of VW on older OSX

    @Jim Smith Vectorworks 2008 was last officially supported on 10.6. Vectorworks 12 was last officially supported on 10.5; however, we had reports of it running on 10.6 without significant issues.
  4. ASagatovVW

    Render Texture not showing when in symbol

    @Ben Wingrove Any chance I could get a copy of the example file shown in the screenshots? I believe I have created a similar setup on my end, but I am not getting this result. For what its worth, at least in our default Render Style White Model, I don't see textures at all (even if its just on an extrude). I have a feeling that in order to replicate this, I will need a specific texture / render settings.
  5. ASagatovVW

    Render Texture not showing when in symbol

    @Ben Wingrove To confirm, are you still using VW2016 in this case? I tested this going back to 2017 with my own geometry/textures and it seems to work; however, my current machine won't run 2016 and older. I believe the "Artistic White Model" mode was replaced in 2017 with "Render Style White Model". Any chance you could upload the example document you are showing the screenshots of so I can dig a bit further into this?
  6. ASagatovVW

    Images Disappearing

    @LG Design At least as of posting this, I am not familiar with any known issue of this occurring. Can you give me a bit more information as to what is happening? You have imported images that are simply gone when you re-open the file? Are the images referenced in any way? Is it specifically only occurring with imported images?
  7. ASagatovVW

    Tool Sets

    @Mojo65 From the screenshot, I notice two specific things: 1) I am only seeing two of the palettes in this screenshot. Are you able to find all the other ones at all? 2) Are you trying to dock those two specific palettes on the side (Basic and Tool Set)? If so, the two palettes must be undocked from each other first. Once they are each floating on their own, you should then be able to dock them to the side individually.
  8. ASagatovVW

    Issues with stability and rendering

    When you say it is having issues rendering grass, are you using a texture that is set up with a grass shader? This can look great, but it definitely will slow down and complicate rendering as it is basically drawing 3D grass geometry. This kind of texture is awesome if you are looking to do a rendering of a small backyard, planters, or something else small in detail; however, if you are trying to apply it to a larger area, it might be causing a lot of slowness. (Even more so if you are trying to update multiple viewports at once) I can look into your file if needed. If you don't want to post it publicly here, you can send me a direct message and I can provide you with an upload link.
  9. ASagatovVW

    Viewport doesn't show all elements

    @chrispoloI've continued digging around in your file. I glad the initial issue with the cropping seems to have stopped. Looking at your signature, I notice your machine has 8GB which may be causing the hang up you are now seeing; however, I personally don't think upgrading is the correct action here. Simply rendering the file one time in Hidden Line is causing a spike to around 14GB on my machine in terms of memory usage. After some narrowing down, it appears most of this is coming from some complex meshes that are being referenced into the file 10+ times: In the reference viewports, I would recommend turning off the Furniture and Equipment classes as it appears that is where these meshes live. In the hidden line renderings, it doesn't appear we can see these meshes anyway. Also on the Design Layer, I would turn off the 2D Image props for the people. Most of these are 600+ vertices and 2D being propped up in 3D. It might be because I am missing a few references, but a number of reference viewports were really really far from the origin / other objects as well. After making the three above adjustments, my memory spike when rendering dropped from ~14GB to ~8GB (once the rendering itself completes, it then drops to around 3GB). Hidden line is a pretty demanding render mode in Vectorworks. I'm not sure it will work in your case as it will provide slightly different results, but I normally try using OpenGL with the below settings whenever possible. OpenGL is much faster, works with our graphics module / VGM, and you can work in the render mode if needed. (Very high is probably overkill. Medium or high tend to be fine) Hidden Line Viewport: OpenGL Viewport (no other adjustments made - things like the dashed red line might be better used in annotations in this workflow if needed): In regards to the Hidden Line, we could continue turning off objects found inside of the buildings since they can't be seen in most hidden line views anyway. I would also try eliminating any text or planar objects from the rendering as these can also slow hidden line as it tries rendering them out.
  10. ASagatovVW

    Tool Sets

    @Mojo65 Just to make sure, my reply to ItsResearch was about a slightly different issue that the original post of the topic. Are you running into the issue where you can't dock or where the tool sets palette is opening blank?
  11. @grant_PD So far, I haven't been able to replicate this, but lets check a few things: 1) If you go to Tools > Options > Vectorworks Preferences > Edit Tab ... What is your default image compression set to here? If it is set to JPEG, can you try swapping it to PNG and updating the viewport again? 2) If the issue persists past that, can you try going to Tools > Options > Vectorworks Preferences > Display Tab > Navigation Graphics - Can you try the different options here? Try updating the viewport and zooming between testing these. 3) If the issue is still persisting, are you able to replicate this in a new file with a few simple 3D shapes in it as well?
  12. ASagatovVW

    Floor Objects disappearing and losing render texture in Open GL

    @Amorphous member We have a number of bugs related to floor objects rendering that will hopefully be addressed in an upcoming version. If you have any specific workflows you know of that are causing this, please let me know those steps and I can test that specifically in beta builds (and then submit it further if needed).
  13. ASagatovVW

    Tool Sets

    @ItsResearch The most common cause for what you are describing is a palette is docked to the right side, but the palette is not currently visible. If you go to the Window menu at the top > Palettes, try turning all palettes on for a moment and see if one appears docked on the right side. Once located, we should be able to dock as needed. If that isn't it, with all palettes turned on, can you try restarting Vectorworks in the problematic workspace?
  14. ASagatovVW

    Perimeter mapping changes orientation

    @bjoerka I have submitted this over to our Engineering Team for further review ( VB-160440 ). From looking at this here, it is hard for me to confirm if this is a bug or not. For this object type, Auto-Align Plane is what I would personally always use. Perimeter will be used more in cases where you have curved geometry. I believe push/pull is changing the face which it is considering the top for the perimeter mapping which is why we are seeing these rotations. If it is technically a bug or not, I would personally still consider this unexpected behavior. I will see what Engineering finds and update you as we go.
  15. ASagatovVW

    Missing information

    @Carl Burnett Alright, I think I can now replicate this. I think the issue is stemming from the creation of the viewport in a 3D view. In the initial screenshot, it looks like you are in the 3D view (greenish background). If I create a viewport of an instrument summary in Top as opposed to Top/Plan, I seem to get this result when going to PDF. As a test, can you try switching you design layer view to Top/Plan and then creating a viewport and see if you get the same result?


7150 Riverwood Drive, Columbia, Maryland 21046, USA   |   Contact Us:   410-290-5114


© 2018 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.