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Alex Sagatov

Vectorworks, Inc Employee
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    145
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About Alex Sagatov

  • Rank
    Journeyman

Personal Information

  • Occupation
    Senior Onboarding Specialist
  • Hobbies
    3D Modeling, Rendering, Videogames, and Level Design
  • Location
    United States

Recent Profile Visitors

1,087 profile views
  1. @Zach Miles I was able to locate your account here and approve your request. It appears the image file format was causing issues for us to approve it on our end, but I got it open and approved your account. Please let me know if you are having any issues getting back up and running.
  2. Despite what the message says, the most common cause for this message is that the file is in a newer file format. This file is likely a 2020 file which can not be opened in an older version of the software. If you can direct message me the file, I can confirm if this is the case and send it back to you in 2019 format. If you know the person that sent you the file, you can also have them do a File > Export > Export File as 2019 format. Alternatively... if you log into the student portal website, you should be able to request the 2020 version of the software.
  3. As many have stated on the forums, I have become a fan of taking my 3D file from Vectorworks into other rendering applications such as Lumion, but I still enjoy messing with Renderworks too 😃 Here was the result from a personal project I was messing around with two weeks ago (Only Renderworks)
  4. @BGD This is a combination of a few different settings. First - The shadows are only appearing under your geometry / to the side at first due to the setting in OpenGL options for "On Ground Only". Uncheck this for more expected results. Second - Shadows require 3D objects in order to work as expected. Currently, under the wall area, there is only 2D geometry and two 3D shapes that do not have solid fills. Select the 3D objects (in this case, the ceiling grids) and apply a solid fill to them.
  5. @creatrix With the Selection Tool selected, these modes can be found along the top of the screen. See attached screenshot.
  6. @kcarter I mainly want to make sure I understand the above post properly. It seems you are only crashing when using the shortcut? You are able to Go to File > Print and print that way successfully all the time? That seems very odd to me since Command + P should do the exact same thing as going to File > Print as far as I know. Can you post the model of the printer in question?
  7. It will depend on the exact situation / file structure, but my first thoughts would be: 1) Tools Menu > Custom Selection --- Here, you could do a custom selection on only certain layers. 2) Design Layer Filters / Search --- You could turn everything else off and then just turn on the layers with a specific filter/name. (If 2018 is still your newest version, this won't be in there) 3) Saved Views --- You could set up saved views that only have the layers you generally work on visible. With all of these, you can set them up in a template, so if you are using similar file/naming structures between your documents, adding them to your template file may be helpful.
  8. I personally did these on Mac. On Mac, I was using Command + Shift + 4 to take quick screenshots that saved directly to my desktop. This made the process pretty fast. I did do this once on a PC where I used the Snipping Tool. IIRC, there is a shortcut for quick screenshots using the snipping tool, but I don't recall the shortcut off the top of my head.
  9. Ahh... Never noticed that. I will research and submitted as needed.
  10. If I am following correctly, this is possible. If you right click on the viewport and choose to edit the crop, you can then use translate view (Visualization Toolset) to move the model around in the viewport while keeping the crop in place on the sheet.
  11. @KBallantyne I ran some additional testing this morning and it appears to be an issue in the graphics module. If you were to go to Tools > Options > Vectorworks Preferences > Display > and swap the navigation graphics to one of the lower options, the geometry would disappear as expected. In your case, the wanted fix is turning on the None class in the viewport; however, you did find a bug in the process! I have submitted this to our Engineering Team for further review (Reference Number: VB-167390).
  12. Here is what I am seeing and how I am accessing it. --- In the Resource Manager, make sure you are looking at the Tiles, and then edit the "Alum Roofsiding..." one. The geometry found in there is in the None class (at least, in the copy of the file you send over).
  13. @KBallantyne That does appear to fix it in your file in my testing. When you turn on the None class, an object does appear far off to the left that you may want to delete as well. I will do some additional testing in the morning and I will confirm if this is technically a bug or not. If it is a bug, I will provide you a bug reference number. If it is technically working properly, I will see if I can explain it in simple terms based in a new file because I'm confusing myself testing it in your file. 😅
  14. That's lovely... it seems to have deleted all my text and only kept my image 😐 Let me try typing this all again... One piece of clarification in case someone runs into this in the future: In this case, we are talking about a 2D fill (tile fill) in the annotations of a viewport. Not a texture (I was through off because you mentioned texture mapping). This isn't wrong or anything, it is just a different workflow that requires looking in different areas. The issue here is class related. Right now, if you edit the geometry of your tile, you will find all of the geometry of the tile is in the "None" class. This class is actually turned off in your viewport. If you edit your viewport attributes to make the None class visible, it appears to export properly. I will need to mess with this a bit more in the AM. I'm having trouble wrapping my head around if this is a bug or not... The "None" class is NOT visible in the viewport currently. The "None" class is however turned on in the document itself. This is why you are seeing the geometry on screen. The geometry in question is within the viewport annotations and a tile resource. It appears Vectorworks is showing you the geometry in the program based on your navigation visibilities, but it is exporting based on the viewport visibilities... The fact it is showing it on screen but exporting different definitely makes me lean to a bug, but its also an odd set up. I will test a bit more 🙂

 

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