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Ray Libby

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Everything posted by Ray Libby

  1. You'll need to call support from your local distributor.
  2. What open file icon? Could you give a more detailed description of exactly what is happening?
  3. Try starting from the other side.
  4. I believe this is an OS issue, not VW.
  5. VW serial numbers have no "O"s only zeros.
  6. Try switching users. You may have a corrupted user.
  7. I don't have VW 12 installed, but it should tell you in online help. If not start the export process for .dwg and look at the version in the pull down menu. The latest one will be the latest version you can import.
  8. Sorry, Vectorworks 11.5 is not compatible with a new MacBook, so even if you got the dongle working VW would more that likely not work. It's also likely you may not find software for a dongle that old that works on the newer Mac OS.
  9. Vectorworks 2011 needs a lot more horsepower than VW 2009 did. I'm not a Mac guy so I'm not sure just how capable your computer is. As for crashing have you tried running disk utilities and repair permissions? For slow screen redraws it sounds like a graphics card problem. Check to see if you have the latest drivers.
  10. To troubleshoot this we would need to know your operating system and computer specs. Please create a signature with that info and your version of VW including updates. Click on the My Stuff link at the top, Edit Profile.
  11. I was able to open your file in Minicad 8. I'll send you a private message with my email and you can send me your files and I'll translate them.
  12. Open the file in a text editor like Notepad. Somewhere in the beginning of the file the version will be there.
  13. Creating a signature would really help us to help...
  14. They may need to update their PDF reader.
  15. There is a Wish List Requests forum, this would be a great wish to post!
  16. Windows doesn't always have the latest driver, go to Nvidia's web site and download the latest driver there.
  17. How did you install the drivers?
  18. Make sure your line color isn't set to white. michaelk is correct, that version is not supported on 10.6.
  19. Please create a signature with your version of Vectorworks including update and computer specs including OS. Click on the my stuff link at the top, edit profile.
  20. Try putting one of the workspaces back in the workspace folder. Choose one that you have never used.
  21. Where are you importing the file? You should always import .dwg into a blank file, then copy and paste what you need into your drawing.
  22. Move all of the workspaces out of the workspace folder, then launch VW.
  23. I haven't seen this, does it happen if you paste the symbol into a new file?
  24. Then you could have removed the workspaces from the application folder. Vectorworks looks to the user folder for workspaces first, then to the application folder.
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