yoyo

Even QuickTime didn't solve the problem. As to this time I tried: 1. uninstalling and reinstalling both RW and VW 2. Fooling with regedit, as jack instructed. 3. reinstalling QT and then reinstalling VW and RW. 4. Deleting all regedit entries of VW, RE and even Diehl graphsoft, uninstalling both, and reinstalling both. 5. e-mailing tech support and getting the advice: check that your RW installer is pointed to the VectorWorks folder, while installing (It did). After all of that I'm still in the old situation - RW is not asking for serial. any suggestions other the favorite WIN universe solution - format? Thanks Yoav

Thanks any way Jack i'll try tech.

I tried working out your magic but faild. I've created new string value "RW Serial number 1" and enterd my number. I've created new DWORD value named "RW Serial Number Count" and gave it the HEX value 1. all of that was done is the location you mentioned, but unfurtunally VectorWorks still doesn't recognize the installed RW (I've got the pallete, the Workspace, the textures etc. but each time I try to use it VW is telling me that RW is needed). If you can tell me where I'm making the mistake - i'll be thankfull (the presentation dead line is coming close to my neck...) thanks

Same happened to me with win milenium.The RenderWorks installer is running fine, untill finish buton, but after quiting it and running VectorWorks (8.5.1), I've just got the tools,the workplace etc.. Trying to use Render tool give me the message "RenderWorks is not installed". Will tech support give us some solutions for this problem, please?