Vectorworks Network Connections and Proxy Servers

What servers does Vectorworks connect to?

Vectorworks connects to a wide array of servers to provide functionality to our users.  For normal operation, Vectorworks needs access to these hosts on ports 80 and 443.

·       activation.vectorworks.net

·       api.vectorworks.net

·       app-help.vectorworks.net

·       assistant.vectorworks.net

·       cloud.vectorworks.net

·       connect.vectorworks.net

·       content-public.vectorworks.net

·       content.vectorworks.net

·       customers.vectorworks.net

·       help.vectorworks.net

·       homescreen.vectorworks.net

·       homescreen2.vectorworks.net

·       installer.vectorworks.net

·       messages.vectorworks.net

·       packages.vectorworks.net  

·       piracy.vectorworks.net

·       projects.vectorworks.net

·       release.vectorworks.net

·       sso.vectorworks.net

·       static.vectorworks.net

·       upload.vectorworks.net

·       vgx.vectorworks.net

·       www.vectorworks.net

·       bimobject-binary-dev.vcs.vectorworks.net

·       bimobject-dev.vcs.vectorworks.net

·       login.vcs.vectorworks.net

·       sentry.vcs.vectorworks.net

·       *.ingest.sentry.io

·       cdnjs.cloudflare.com 

·       sentry2.vectorworks.net

In addition, Vectorworks connects to various third-party services for specific functionality.   All connections are on ports 80 and 443 except where noted.

·       *.production-assist.com

·       api.bimobject.com

·       cite.deegree.org

·       data.wien.gv.at

·       generator.mosa.com

·       geoserv.weichand.de, port 8080

·       geoservices.llv.li

·       idpgis.ncep.noaa.gov

·       inspire-services.egov.bg

·       maps.heigit.org

·       nsidc.org

·       ows.mundialis.de

·       owsproxy.lgl-bw.de

·       vectorworks.autoturnonline.com

·       wms.geo.admin.ch

·       www.arcgis.com

·       www.gebco.net

·       www.mtextur.com

·       www.wms.nrw.de

·       www.youtube.com

If you use a Vectorworks Site-Protection Server, you will also need:

·       Vectorworks application -> Vectorworks Site-Protection Server, port 5053

·       Sysadmin computer -> Vectorworks Site-Protection Server, port 5054

·       Vectorworks Site-Protection-Server -> site-activation.vectorworks.net, port 80 and 443

If you use a Vectorworks Project Sharing Server, you will also need:

·       Vectorworks application -> Vectorworks Project Sharing Server, port 22001

For Vectorworks Cloud Services:

·       cloud.vectorworks.net

·       prod-downlaod.vcs.vectorworks.net

·       vectorworks-vcs-feed-metadata.s3.us-east-1.amazonaws.com

·       vectorworks-client-logging.s3.us-east-1.amazonaws.com

·       vectorworks-vcs-temp-storage.s3.us-east-1.amazonaws.com

·       dynamodb.us-east-1.amazonaws.com

·       dynamodb-fips.us-east-1.amazonaws.com

·       messages.vectorworks.net

·       sso.vectorworks.net

·       ai-visualizer.vcs.vectorworks.net

The following are grouped by region. If the given region will not be used, it's not necessary to be allowed:

US East
s3.us-east-1.amazonaws.com
vectorworks-cloud-storage.s3.us-east-1.amazonaws.com
vectorworks-cloud-storage-internal.s3.us-east-1.amazonaws.com
vectorworks-vcs-storage-chunk.s3.us-east-1.amazonaws.com

US West
s3.us-west-2.amazonaws.com
vectorworks-cloud-storage-usw2.s3.us-west-2.amazonaws.com
vectorworks-cloud-storage-usw2-internal.s3.us-west-2.amazonaws.com
vectorworks-vcs-storage-chunk-usw2.s3.us-west-2.amazonaws.com

Australia
s3.ap-southeast-2.amazonaws.com
vectorworks-cloud-storage-au.s3.ap-southeast-2.amazonaws.com
vectorworks-cloud-storage-au-internal.s3.ap-southeast-2.amazonaws.com
vectorworks-vcs-storage-chunk-au.s3.ap-southeast-2.amazonaws.com

Japan
s3.ap-northeast-1.amazonaws.com
vectorworks-cloud-storage-jp1.s3.ap-northeast-1.amazonaws.com
vectorworks-cloud-storage-jp1-internal.s3.ap-northeast-1.amazonaws.com
vectorworks-vcs-storage-chunk-jp1.s3.ap-northeast-1.amazonaws.com

Germany
s3.eu-central-1.amazonaws.com
vectorworks-cloud-storage-de.s3.eu-central-1.amazonaws.com
vectorworks-cloud-storage-de-internal.s3.eu-central-1.amazonaws.com
vectorworks-vcs-storage-chunk-de.s3.eu-central-1.amazonaws.com

Great Britain
s3.eu-west-2.amazonaws.com
vectorworks-cloud-storage-gb.s3.eu-west-2.amazonaws.com
vectorworks-cloud-storage-gb-internal.s3.eu-west-2.amazonaws.com
vectorworks-vcs-storage-chunk-gb.s3.eu-west-2.amazonaws.com

France
s3.eu-west-3.amazonaws.com
vectorworks-cloud-storage-fr.s3.eu-west-3.amazonaws.com
vectorworks-cloud-storage-fr-internal.s3.eu-west-3.amazonaws.com
vectorworks-vcs-storage-chunk-fr.s3.eu-west-3.amazonaws.com

Canada
s3.ca-central-1.amazonaws.com
vectorworks-cloud-storage-ca.s3.ca-central-1.amazonaws.com
vectorworks-cloud-storage-ca-internal.s3.ca-central-1.amazonaws.com
vectorworks-vcs-storage-chunk-ca.s3.ca-central-1.amazonaws.com 
 

How do I configure a Proxy Server for Vectorworks?

If your environment requires you to use a proxy server to connect to the internet, you must create a proxy configuration.  Here is an example proxy file:

proxytype http

address 192.168.1.100

port 3128

# Uncomment the line below to do dns queries locally, instead of on the proxy

# dns local

# username and password for proxies that require it

# username testuser

# password testpass

Save this file to:

·       Mac: (User's Folder)/Library/Application Support/Vectorworks/VWProxy.txt

·       Windows: C:\Users\ (User's Folder) \AppData\Roaming\Nemetschek\Vectorworks

Proxy troubleshooting

How can I tell I need a proxy configuration? 

If you see the error message “An unexpected response was received from the web server. This could be due to a proxy server intercepting the connection”, the problem is likely incorrect or missing proxy configuration.  This message will appear in the graphical user interface and in UpdaterLog.txt.

How can I tell the proxy file is in the correct place?

If the proxy file is in the correct place, the message “Proxy Settings File Detected...” can be found in the UpdaterLog.txt.