Jump to content
  • Sign in to follow this  

    Solid black screen/drawing area in Vectorworks


    PVA - Jim

    On some user hardware, Vectorworks may encounter a solid black screen instead of the normal drawing area either in a new blank document, a file from an older version of Vectorworks or both:

     

    vw window.jpg

     

    So far this appears to be related to an outdated driver, mainly with (but not limited to) Intel integrated cards:

    • Intel HD series
    • Intel 4 series
    • Intel 945 series
    • Intel 965 series

     

    In most cases, the issue can be resolved by closing Vectorworks, installing the latest driver from Intel:

    http://downloadcenter.intel.com/Default.aspx?lang=eng

    Then restarting the machine entirely and launch Vectorworks again. If this fails, please contact tech@vectorworks.net for assistance. 

    Edited by JimW



      Report Article
    Sign in to follow this  


    User Feedback


    There are no comments to display.



    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.
    Note: Your post will require moderator approval before it will be visible.

    Guest
    Add a comment...

    ×   Pasted as rich text.   Restore formatting

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.


 

7150 Riverwood Drive, Columbia, Maryland 21046, USA   |   Contact Us:   410-290-5114

 

© 2018 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.

×
×
  • Create New...