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    Solid black screen/drawing area in Vectorworks

    PVA - Jim

    On some user hardware, Vectorworks may encounter a solid black screen instead of the normal drawing area either in a new blank document, a file from an older version of Vectorworks or both:


    vw window.jpg


    So far this appears to be related to an outdated driver, mainly with (but not limited to) Intel integrated cards:

    • Intel HD series
    • Intel 4 series
    • Intel 945 series
    • Intel 965 series


    In most cases, the issue can be resolved by closing Vectorworks, installing the latest driver from Intel:


    Then restarting the machine entirely and launch Vectorworks again. If this fails, please contact tech@vectorworks.net for assistance. 

    Edited by JimW

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