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  • Twinmotion: How to redeem the promo code and install the software

    Neil Barman

    In order to take advantage of the Twinmotion promotion, please follow these steps:


    1. Visit the Vectorworks Customer Portal and log in.

    2. Click on the “View Offers” button.




    3. Locate the Epic Games offer “Get Twinmotion for free”.

    4. Click on its “Get Promotion Code” button for this offer. Copy the code that is generated and placed under the words "promotion code".

    5. Click on the “show details” link in the small print of the offer, then click click on the “Vectorworks Partner Page” link to open the Epic Games website.

    6. At the Epic Games site, scroll down to the "Get Twinmotion" button and click on it.

    7. If you have an existing login for Epic Games, use that to log in. If you do not have an Epic Games login, sign up for a login and do the   verification steps required for signing up.

    8. Once logged in, you will be redirected to a page that has a field for the promo code that was created in the Vectorworks Customer Portal. 9. Copy the promo code from the Customer Portal and paste it into the promo code field on the Epic Games web page. Then press the "Redeem Code" button.

    10. Once the code has been accepted, press the "Download Now" button.

    11. On the subsequent page, you will see Download instructions for the Epic Games launcher, which is how you access Twinmotion. Scroll down to either “Download launcher” (if you don’t already have the launcher) or “Open Launcher” (if you do already have the launcher downloaded due to using other Epic Games products.) If you need to download the launcher, please do so.

    Once the Epic Games launcher has been installed, open it.

    12. Log into your Epic Games account using your Epic Games login info.

    13. In the Epic Games Launcher, click on "Unreal Engine" in the left sidebar. Then click on the "Twinmotion" tab at the top of the launcher window.

    14. Under the large "Install" button, there is a dropdown menu allowing you to choose which version of Twinmotion to install. Ensure that the newest, non-trial version of Twinmotion is selected.




    15. Press the "Install" button. Read and accept the Epic Games EULA.

    16. Wait for the download to complete. This may take some time as the download is large.

    17. Once the download is complete, Twinmotion will appear in the Library of the Epic Games Launcher, available via the left sidebar.

    18. Twinmotion will have a “Launch” link below it. Click the link to run Twinmotion.


    Note: You do not need to install Unreal Engine in order to use Twinmotion


    If you require support for, or encounter a bug while, using Twinmotion, please see this KBase article.


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    User Feedback

    • Administrator

    @Neelambari ShuklaIt is my understanding that is one per license. You can make your request via Customer portal before March 31st /2022 You can also contact TwinMotion for a multi-license solution as part of this offer. 


    To clarify, all users with assigned Vectorworks licenses as part of your VSS membership can redeem their promo code by accessing their Vectorworks licenses via the Customer portal.

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    We expect to be replacing our office equipment over the next couple of years with the first machine being replaced in the coming months.

    This may involve changing from Mac to PC. Will there be any issues transferring the license from a Mac to a PC?

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    15 hours ago, Will said:

    I only see Trial and EDU versions in the dropdown in the unreal launcher, is that normal?

    Try to redeem the code... OK this code has been redeem great that was me.


    Try to install twinmotion... Uh oh. The only options are EDU and Trial.

    1555392714_Screenshot2022-03-23at10_36_51.thumb.png.0ee6536af64dce1a0492e547449b143f.pngTry to 

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