• Installing Vectorworks - Series E


    JimW

     

    Edited by JimW

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    I have followed these instructions to download onto a PC but every time I get to the end of the installation ( the bar is nearly all green)  the installer freezes and doesn't finish - what can I do?

    Thanks

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    58 minutes ago, Clarissa said:

    I have followed these instructions to download onto a PC but every time I get to the end of the installation ( the bar is nearly all green)  the installer freezes and doesn't finish - what can I do?

    Thanks

     

    What version of Vectorworks are you using, 2017? How long does the green bar sit there for? There is a long period where there will be no movement near the end, but even on a slower hard drive the installation should take less than 25mins max.

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    Just tried to open the Vectorworks icon and I get a message saying this program can't open because mfc11ou.dll is missing - is that the bit my computer is stuck on installing then?

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    3 minutes ago, Clarissa said:

    2017 - green bar sits there for hours near the end!


    If it was from a download, delete the one you have and then download the installer and retry, if the same delay happens (if it doesn't move from 15 minutes solid youll know its broke, no need to wait hours this time) get in touch with tech@vectorworks.net and they should be able to get you squared away. If you installed from a DVD, let me know and I can get you a download link.

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    thanks - I'll do that. it was from a download for students. I'll delete it all from my computer and start again with a new download

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