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    Expired License


    PVA - Jim

     

    Users that have used the 30-day temporary serial number (VWEVAL-xxxx-xxxx-xxxx-xxxx) or an may experience an issue where they are asked to reactivate their license of Vectorworks, but when they click "Activate" they are told their serial number is invalid or expired.

    To correct this issue, you will require your full Vectorworks license key to replace the VWEVAL token and you will need to follow the instructions below:


    Windows XP, Vista and 7:

    Go to the Start Menu and either in the Run bar or the Start Search bar type: "regedit"
     

    Windows XP:

    XPRegEdit01.PNG



    Windows Vista / Windows 7:


    vistaregedit01.png



    In the Registry Editor, expand HKEY_CURRENT_USER > Software > Nemetschek, right click on the "Vectorworks 1X" folder and choose "Delete"

     

    RedgEdit Delete 2010.png


    Empty the Recycle Bin and relaunch Vectorworks. You should now be able to enter the new license key.




    Windows 8 and 10:

    Right click on the Start menu and choose Run. Then type "regedit" into the Run window and click OK.

     

    win 8 and 10.png



    In the Registry Editor, expand HKEY_CURRENT_USER > Software > Nemetschek, right click on the "Vectorworks 1X" folder and choose "Delete"

     

    RedgEdit Delete 2010.png


    Empty the Recycle Bin and relaunch Vectorworks. You should now be able to enter the new license key.



    Mac:

    NOTE: On Mac OSX 10.7 or newer, the Library folder for your User account is hidden. The easiest way to display it is to open Finder, then hold down the alt/option key on your keyboard while clicking "Go" from  the menu bar, then selecting "Library"

    user_library.png



    Go to HD:Users:(Your User Folder):Library:Preferences, move the "net.nemetschek.vectorworks.license.201X.plist" to the trash.

     

    VWEVAL DeletePrefs.png


    Restart your computer and then empty the trash. Finally, relaunch Vectorworks. You should now be able to enter the new license key. 

    RedgEdit Delete 2010-1.png

    Edited by JimW



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