The DongleID Utility is a tool that extracts information from the USB dongles Vectorworks uses in its C, B and G series licenses. (If your Vectorworks serial number begins with an A or E, this article most likely does not apply to you.)
The tool itself can be downloaded at the bottom of this article. It does not need to be installed, simply downloaded to your desktop and run while the dongle is inserted. If the dongle is inserted and glowing a bright red as shown here:
then the utility should provide a number of useful facts about the dongle itself, including the DongleID, and in the case of C series, how many seats the dongle will permit to run on a license server:
If you instead get this as a result, then the dongle is either not plugged in, the appropriate driver is not installed, or the dongle itself has been physically damaged:
Edited by JimW
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