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    Connecting ETC ION/Nomad to Vision 4.0 MAC&PC or 2.3 PC via Artnet


    PVA - Jim

    There are a few things you need to know in order to properly configure the ETC Ion Console for it to work properly with ESP Vision. 

    NOTE: ETC NOMAD DOES NOT BROADCAST ARTNET TO A DIFFERENT MACHINE WITHOUT THE NOMAD DONGLE AS OF VERSION 2

    This discussion is valid for the following configurations:

    ETC Ion Console to Vision 3.0 MAC
    ETC Ion Console to Vision 2.3 PC

    CONFIGURE THE NETWORK:
    To begin, make sure that the IP addresses assigned to the 2 computers are on the same subnet. What this means, is that you must establish a valid TCP/IP connection between the 2 computers for Artnet to work. Here is a sample that will work:

    ETC Ion Console:
    IP Address: 10.101.100.101 (Artnet Standard for Ion) Note - Shouldn't have to change this IP Address
    Subnet Mask: 255.255.255.0

    ESP Vision machine:
    IP Address: 10.101.100.35
    Subnet Mask: 255.255.255.0

    NOTE: IT IS ABSOLUTELY CRITICAL THAT THE SUBNET MASKS ON THE COMPUTER AND CONSOLE ARE SET TO 255.255.255.0. THE DEFAULT FOR THE CONSOLE IS 255.255.0.0 AND WILL NOT WORK IF VISION IS 255.255.255.0.

    According to the ETC guys, you cannot connect the console to a network. It will not output Artnet. You MUST connect the console directly to the Vision computer. If you are using a PC to run Vision, this would need to be a crossover cable.



    VERIFY NETWORK:
    Let's verify that the 2 computers can "see" each other.

    This section describes how to test the network on the MAC side of the equation:
    Open the Finder, find and double-click on the Network Utilities on the Vision MAC, as shown here. 

    network_utilities.jpg


    Select the Ping tab, and enter the IP address of the ETC Ion Console:

    ping_etc_ion.jpg


    Click the Ping button. If the Vision MAC can find the ETC Ion console on the network, you will get responses to your Ping request, such as those shown here:

    etc_ion_goodping_mac.jpg


    If the connection is not valid, you will get a response such as the one displayed here.

    etc_ion_badping_mac.jpg

    If you get this second response, the two machines are NOT communicating with each other. Check that the Ethernet cables are properly plugged into the computers and/or hub. Also, consider that you may have a bad cable. Once you are sure the physical connection is good, go back up to CONFIGURE THE NETWORK above, and verify your settings, then retest. Remember, firewalls will block this connection, and Vision and the console cannot communicate without a valid network environment.

    Disable all firewalls on the Vision MAC.

    To turn off the MAC firewall, open the System Preferences:

    security.jpg


    Double click on the Security icon, and select the Firewall tab.

    firewall.jpg

    Make sure that the firewall is OFF.

    This section describes how to test the network on the PC side of the equation, if necessary:
    Click on the Start button in the lower left, and select the Run option:

    start-run.jpg

    In the Run dialog, type cmd in the Open line and click the OK button:

    run.jpg

    A black DOS command window will open, allowing you to issue a Ping command. Type ping, followed by a space and the IP address of the OTHER machine (either Mac or PC):

    pc_ping.jpg


    If a valid connection exists, the response will appear as follows:

    pc_good_ping.jpg


    If the connection is NOT available, the response will show that the request timed out, as shown here:

    pc_bad_ping.jpg

    If you get this second response, the two computers are NOT communicating with each other. Check that the Ethernet cables are properly plugged into the computers and/or hub. Also, consider that you may have a bad cable. Once you are sure the physical connection is good, go back up to CONFIGURE THE NETWORK above, and verify your settings, then retest. Remember, firewalls will block this connection, and Vision and Vista cannot communicate without a valid network environment.

    If you receive the "request timed out" message, check your firewall settings.
    If you are using Windows XP, be sure that the Windows XP firewall is disabled. (See http://support.microsoft.com/kb/283673 for instructions).
    If you are Using Windows Vista or Windows 7, be sure that User Account Control (UAC) is turned off. (See http://www.howtogeek.com/howto/windows- ... ga-sw-vista/  for instructions.)


    Now that the firewalls are turned off and the networks have been verified, you should be able to patch your show (or load an existing show), and you should be good to go.

    Edited by JimW



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